Jewelry Mine 1480 Concord Parkway North, Concord, NC 28025

"My necklace clasp broke. He quoted me a price and the next day when I went to pick it up..it was cheaper than the price quoted. Good guy all around. Awesome service!"

"The gentleman who owns/runs this place is rude. His customer service skills really need polishing. He sounds like you are wasting his time if you call to ask questions. I wouldn’t take my business there. If he acts like this on the phone, why would Anyone want to spend their hard earned money there? I wouldn’t. I try not to give negative reviews to anyone. Unfortunately, I felt the need to based on the short experience I had when I called."

"Please do not ever take your business to this place! The older bald man working in the store was extremely rude. I think he is the new owner but I'm not sure. My 85 year old father actually went to Newmans next door for a watch battery. They didn't have the battery he needed for his watch. So the very helpful and kind woman at Newmans took my dad next door to see if they had a battery available. That's when the bald man started yelling at the woman about how it was "illegal" to bring a watch into the store without the back on it! Never in my life have I ever heard of that! Neither has my dad or the lady from Newmans that was helping him. My dad was shocked and didn't know what to say. So the lady from Newmans walked him back to her store and put the back of the watch back on so he could go back over to the bald man to get the battery replaced. That is so ridiculous! The lady from Newmans apologize for this rude man that worked next door. She was just trying to help my dad! My dad, nor myself, will ever take our business to this store again! I wish I had been with him. This man would have gotten a piece of my mind. You don't treat people like that! Period!"

"I started going to Jewelry Mine in 2020. I had the pleasure of meeting Mr. Padgett and his staff. I purchased my first diamond here. Jimmy was amazing in his knowledge of the different types of cuts of the diamonds. They helped me select the right style for my self! They cleaned and polished my ring for me. I was treated like royalty. I am going to purchase my 2nd diamond ring there and as long as they are in business, I will patronize this business. They are honest and their integrity speaks volumes of their character."

"I went to have my watch battery replaced. I had been everywhere and no one else could get the back off my watch. The Jewelry Mine had it done in about 5 minutes when no one else could touch it! Very nice people!! Will definitely be back! You should give it a try!"