MGB Jewelry Repair

"The customer service was great. I paid once for a broken 14k bracelet. It broke overnight. I went back 2 days later and had it repaired again. Got it back after paying $25 a second time, and when I take it from the package, I look it over and now see a 10k clasp notation on the opposite side of the clasp. It was not a 14k /10k bracelet. It doesn't look as shiny either. I'm afraid I may have been given the wrong bracelet and if that was necessary repair. I'd liked to have the same 14k replacement parts, even though there was no issue with the clasp. I'm not too happy. Something isn't right. Below is a picture of what it should and did look like before. The other (3) are "after MGB repair job" pictures. I'm not too happy. UPDATE: I took the bracelet back to the original jeweler for them to look it over. They were disgusted at the condition of what I received AFTER repair. The jeweler said I should file a stolen property report. They said the bracelet was not what they sold me and no reputable jeweler would ever sell a bracelet with 10K on one end of the clasp and 14K on the other side. SOMEONE at MGB is bad for business. I was clearly ripped off by the second repair guy. He knows who he is. I hope the owner realizes that guy can cost him his business and is affecting the business' reputation. I do a lot of reviews and usually I let slightly bad service go. "This" is for the benefit of others. When the owner asked me back a 3rd time to look it over (the 2nd repair), he was clearly baffled. I'm pretty sure he can figure out who the culprit who works with him or for him is. Don't leave your jewelry. Wait on it, or go to another jeweler, but NOT a repair person...a jeweler and if possible, the original jeweler of purchase."

"I took my watch in that I got for Christmas. I can't remember the owner's name, but he was very helpful and had the work done in no time! Super friendly and professional. I'll benack if I need further repairs."

"Would highly recommend. Owner cares about his craft and his customers items. He removed links from my watch and it fit perfectly. Great person who does great work."

"Brought what I thought was a broken watch and this nice man didn’t lie to me! Turns out the watch was an adjustable watch and it wasn’t broken at all. He adjusted the watch to fit my arm and fastened it for me! Hands down great service and I will be returning!!! I also dropped off a broken necklace with him which I pick up Saturday. Barely three days so very speedy service!"

"I had a ring resized. It looks like brand new. He was professional and courteous. I do recommended"