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Broadhollow Psychotherapy PLLC
565 Broadhollow Road, Farmingdale, New York, United States
About the Broadhollow Psychotherapy PLLC
Broadhollow Psychotherapy PLLC is a trusted mental health institution located at 565 Broadhollow Road in Farmingdale, New York. Our team of dedicated doctors and healthcare professionals provide a wide range of psychotherapy services to help individuals overcome their mental health challenges. With a focus on personalized care and evidence-based treatment approaches, we strive to create a safe and supportive environment for our patients to explore their thoughts and emotions. Whether you are dealing with anxiety, depression, trauma, or any other mental health issue, our experienced team is here to help you on your journey towards healing and wellness.
Photos of Broadhollow Psychotherapy PLLC
565 Broadhollow Rd #6e, Farmingdale, NY 11735, United States
Opening hours of Broadhollow Psychotherapy PLLC
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
Day off
Sunday:
Day off
Reviews of Broadhollow Psychotherapy PLLC
"It’s so hard to get a therapist. I have tried since April 2023 appointment it’s now December what I received was an intake in October 2023 and filled a patient portal. I’m disappointed. So i have moved on."
"I really needed to speak with someone. When I contacted broadhollow psychotherapy to schedule an appointment, I first had to submit all of the forms and copies of my insurance card before they would make an appointment. During the texts back and forth, I was told that they do take my insurance. When I let them know that my forms were complete, they told me that someone would contact me the following Monday. I had to follow up on Tuesday because no one called me on Monday. It was then that I was told that they actually don't take my insurance and it would be more than double my normal copayment plus a deductible. Now I'm back to square one on a very difficult search when I really need someone's help."
"If I could give them zero stars I would. Its amazing how these so called therapist that need to help people refuse to reach out to new clients. I originally signed up because the website said marriage counseling as well. After filling all my paperwork out and sending it in, I was notified we don't have marriage counseling available. I was pretty annoyed with that fact. On top of it trying to book an appointment is a joke. No one gets back to you or contacts you. I wasted 3 weeks waiting for someone to contact Me when I could have been already talking to someone. It's sad when your willing to pay cash and they still won't take you."
"I have tried unsuccessfully to schedule an appointment with the therapists at this office for a long time. At first, no one was picking up or returning my messages. I finally got in touch with a receptionist by the name of Virginia. She answered the phone as if I was bothering her and refused to give me an appointment until I called my insurance company to verify I was covered. This was after I told her repeatedly that I have good coverage and not to worry. She said I had to call and she would call me back. Of course she never did. Three weeks later when I finally got a hold of her again after verifying that I am covered, she said she couldn’t make an appointment for me because I never filled out the online form she sent (I did not know it had to be completed before making the appointment. I thought I would bring the forms to them). When I tried to explain that I had not filled out because I thought it was paperwork I had to bring, she became very angry. She was rude and loud and then said- “we will not be a good fit for you” I guess she must own this place to have so much power. She has decided I cannot see the therapists that work here and that’s it. Estrella Olivares-Orellana"
"The only reason I am leaving two stars is because for the two times that I did sit with Dr. Sherri Best, I learned some techniques and breathing exercises that I will definitely be using for years to come during my stressful periods. HOWEVER! Whoever is on the contact committee needs to be fired or re-examined. It is like pulling teeth to get in contact with anyone at this office. Dr. Sherri gave me a business card with multiple numbers and emails, I have sent multiple inquiries via text, email and voicemail and have yet to receive a response. Our scheduled meet up was set for Tuesdays at 7 PM. The third Tuesday meet up came around and i was not able to make the appointment. I sent an email and text to Dr. Sherri cancelling my appointment and did not receive a response. The next morning, her office charged me a $25 late fee? I sent another email and text inquiring about that, but again no response. The fourth Tuesday comes around and I show up for my 7:00 Tuesday appointment because I had not cancelled and I had not heard otherwise from the Drs office, low and behold.. Dr. Sherri was not there! This was a complete inconvenience as i travel 30 mins from home to make it here and do my work. I knocked on her office door, no answer. Before I left the office, I called the numbers on the business card multiple times, sent an email and a text .. surprise surprise NO ANSWER! I guess Dr. Sherri has decided to cancel me after missing that one appointment and charging me that last $25. There is 0 communication between patients and staff here. I strongly believe that if Sherri would have simply responded to my inquiries, it would have eliminated all the confusion here. I was looking forward to working with Sherri and working on myself, but instead I feel abandoned without reason by an establishment I came to for help. They have only caused more stress. I will take my business elsewhere, just thought it was good for the people to know. I would NOT recommend this establishment. They lack professionalism and common courtesy."
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