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JEWELSMITHE
950 Old US Highway 1, Southern Pines, North Carolina, United States
About the JEWELSMITHE
Jewelsmithe is a prestigious institution located at 950 Old US Highway 1 in Southern Pines, North Carolina, United States. Specializing in finance and jewelry, this store offers a wide range of exquisite pieces for every occasion. From engagement rings to luxury watches, Jewelsmithe is the go-to destination for those seeking quality and elegance. With a reputation for exceptional service and craftsmanship, this institution is a must-visit for anyone looking to add a touch of glamour to their collection.
Photos of JEWELSMITHE
950 Old US Hwy 1, Southern Pines, NC 28387, United States
Opening hours of JEWELSMITHE
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
Day off
Reviews of JEWELSMITHE
"take your business elsewhere. This place used to be good quality but now the owner is so rude and unprofessional that it’s not worth dealing with. I brought a black onyx gold band ring in with a delicate gold band - the band had separated and i asked them if they could fix it - they confirmed but in the process shattered the black onyx stone. That was 4 months ago and the owner agreed to replace the stone while requiring me to pay for the stone and repairs despite the fact he broke it. I agreed but continuously called monthly to get an update on when it will be ready and am told he is not going to have a heart attack worrying about fixing my ring. When i finally called him out about how long it’s been he told me he will not fix it or replace the stone and i need to collect it. Not worth the unprofessionalism and I am sadly out $500."
"Was going to walk in to get a family ring fixed for my wedding in February but because I was waiting for my fiance to walk to the gas station and meet me back there we got accused of trying to rob the place? Seems to be a pattern of interaction with new and intrigued customers to be greeted with rude assumptions."
"Not very nice when I was merely asking value of my rings. So I guess it's okay to rude if I'm not showing the Benjamin's?!? I don't believe a price to appraise was ever brought up....but no worries...."
"Called to ask about re-sizing a wedding band that i purchased for my fiance. Guy i spoke to was very snappy and said i wouldnt have had to have the ring resized if i had gotten it from him. Wouldnt even offer an estimate on how much it would cost to work on without me bringing it to him, then hung up the phone on me. Very unprofessional and rude. EDIT: Response to owner's reply You said you might have been with a customer when I called. it's possible I suppose but I would surely hope you wouldn't be rude to someone on the phone in front of a customer, but from reading your other reviews it appears that I'm not the only one that thinks you're rude. Did you really think after you were rude to me on the phone and hung up on me I would bring any business to you? I didn't write my review to hurt your business, I wrote it about my experience with you which wasn't pleasant. Put me on your wall of shame, that's awesome. You might do good work, I'll never know because of the hateful way you talked to me. But good luck running your clientele away with your rude and arrogant demeanor"
"Mr Lomax has unprecedented knowledge about jewelry and is in fact the mad scientist of creating custom pieces! If you want individualized jewelry, skip the box stores and go pay him a visit, his knowledge, skill and craftsmanship is unmatched! Fellas, trust me, if you want a happy partner, give this man a visit!"
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