Fossil Outlet Store 1645 Parkway, Sevierville, TN 37862

"My husband and I went in the store for a battery. He has a fossil watch that he has had for many years. (AMAZING WATCH). Sam helped us. She was friendly, professional and gave us a deal too. Love when people go above and beyond. A+ service."

"My husband bought we a watch and wanted to have it inscribed for me. I thought it would have to be sent off but they were able to do it in store and quickly, I was ever impressed. Last week I took it back because my battery needed replaced, they changed it no problem and quickly. Definitely 10 out of 10, great store I will always come back to."

"Fantastic experience! Really great and knowledgeable staff. Very kind and welcoming. I love my new watch and looking forward to my next one. I wish there were more bands in store but online has many options to order."

"This was a great shopping experience. Great customer service coming in the door and leaving out. Our salesperson helped us from start to finish. I didn't feel pressure to buy. He gave great suggestions. Listen to what I was looking for even when I thought that I wanted something else. He help me understand the product and made it easy for me to want to buy more. Super job."

"Such a great location! Honeymoon shopping and my wife and I really were impressed. Excellent inventory and selection. But the highlight of this place was the employee experience. Super friendly and chatty, Sammie went out of her way to help. I got a watch, a couple of wallets and a belt, and my wife got a purse, a watch and a couple of wallets. The engraving on the watches was quick and nicely done, as well."