CountryMax - Henrietta
4575 West Henrietta Road, Henrietta, New York, United States
About the CountryMax - Henrietta
CountryMax in Henrietta is a one-stop shop for all your food, pet, and household needs. Located at 4575 West Henrietta Road in Henrietta, New York, this store offers a wide selection of products for your furry friends, as well as groceries and household items. Whether you're looking for high-quality pet food, toys, or accessories, or simply need to stock up on groceries, CountryMax has you covered. Visit us today and experience the convenience of shopping for all your essentials in one place.
Photos of CountryMax - Henrietta
4575 W Henrietta Rd, Henrietta, NY 14467, United States
Opening hours of CountryMax - Henrietta
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of CountryMax - Henrietta
"Such a rude, wild and racist manager in this store! Today you lost your regular propane customer. The manager doesn’t know how to behave with customers. My car was parked next to the propane station where usually propane customers park there. I was inside the store with the cashier and was paying for propane, while the store manager came in and a very rudely worded voice told me “ I AM THE STORE MANAGER you can’t pay and your propane tank wouldn’t be loaded in till you don’t move your car first, because your car is blocking my car. I asked her can I pay first? She said NO! I didn’t pay I thought she maybe right! When I see there was big space, I said you have big space to go around my car why you want me to move she said, I DON’T KNOW WHERE YOU GUYS COME FROM” I felt racism. I won’t shop there until that manager is there. All other staff are so great and friendly."
"Horrible service, took nearly an hour to check us out because they couldn’t figure out the register, had to call a manager to come to the store to get it working and I had to wait there juggling my two kid while my husband tried to explain how to get the system working/ trying to fix the issue cause we just wanted to go and get our kids to bed. Would have left if it wasn’t for the fact they charged our card then insisted they didnt. Had to show them proof that our card was used. Whole time they were not apologetic, not kind just kind of sassy."
"I ordered from their amazon store. They didn't ship the product to meet the delivery window. When I tried to cancel they created a tracking number to act like they would ship it in order to stop my cancellation. When I, a week later, reached out to Amazon about it, as they had not shipped it or cancelled it, they came back the day before I could again request a refund saying something happened at usps and that they had gotten it resolved. You can see the tracking information from usps. None of that was true. Instead of owning up to their failure they decided to stall and gaslight. Terrible company. I do not recommend doing business with them as they obviously do not respect you as a person."
"I visited the store at 4pm on 7/1/21. The ferret was being kept in horrendous conditions. I've honestly never seen it so bad at any pet store before... The ferret had nothing to lay on aside from excrement that was piled high in all areas of the cage, and pee soaked pads. The hanging bedding that is not even usable for the ferret had been chewed likely due to lack of enrichment. These conditions are deplorable and I feel awful for this poor ferret. The feces looked old, and the entire area reeked. I own many ferrets myself and this is just sad. Do better Countrymax."
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