Chili Animal Care
3388 Chili Avenue, Rochester, New York, United States
About the Chili Animal Care
Chili Animal Care is a comprehensive veterinary care facility located at 3388 Chili Avenue in Rochester, New York. Our dedicated team of professionals provides top-notch health services for your beloved pets, including routine check-ups, vaccinations, surgeries, and emergency care. In addition to our veterinary services, we also offer a pharmacy stocked with medications and supplies for your convenience. Our store carries a wide range of pet products to keep your furry friends happy and healthy. Trust Chili Animal Care to provide the best care for your pets in a welcoming and compassionate environment.
Photos of Chili Animal Care
3388 Chili Ave #5397, Rochester, NY 14624, United States
Opening hours of Chili Animal Care
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
Day off
Thursday:
08:00 - 18:00
Friday:
08:00 - 13:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Chili Animal Care
"Wonderful experience. I have been going here for about a decade now and while it was hard to schedule appointments during Covid (which I hear was the case with most all vets) due to restrictions and everyone at home with nothing to do trying to make appointments, it was no hassle getting my 3 pets in recently this year. I have an anxious senior dog that can work himself into panic attacks/seizures and chili animal care was super accommodating. Joy and Xavier at reception gave my pup time to acclimate and reassured him all is well, a great tech named Sue did the same in the exam room and was very gentle and careful to keep him at ease, and Dr. Dena was amazing;she sat cross-legged on the ground and let him come to her to keep him calm, it was very impressive. I thought everyone went above and beyond while caring for my pets so I would recommend them to anyone looking for that extra caring element especially with senior pets."
"What are your new hours of operation? Your website and Google indicate you're open today from 8-5 but when I call, your automated service says you're closed and to call back during normal business hours, but don't state what those hours are"
"They only care about money. Wouldn’t even give my dog an exam in front of me. Then tried to charge me for an emergency visit when it was a regular office visit. I sure hope I can find a real vet soon in this area. Will not be taking my pets here again! Plus the building is old, dirty and zero decorations which proves they’re not a service that cares about people but only money"
"Chili animal used to be the best place to go friendly and affordable now they've gone corporate and you can kiss those days goodbye. I've been waiting almost a week for them to fill a prescription only because they don't even have doctors on-site anymore. They have to send out that stuff to get written it's a joke my cat now has to go a day without insulin because they can't write a simple thing up. Not to mention you get out on hold everytime you call, this place has gone downhill and it's a shame because it was one of the best around"
"Very pleased with the services provided by Chili Animal Care. I have been taking my 13 year-old beagle mix to this practice since she was a puppy and she a happy, healthy dog. I have had nothing but positive experiences here and the staff has always been caring and helpful and she received expert care whether for her annual well visits or for something more serious. Highly recommend!"
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