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Privateer Connection
2847 Lesslie Highway, Rock Hill, South Carolina, United States
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About the Privateer Connection
Privateer Connection is a top-notch car repair and store located at 2847 Lesslie Highway in Rock Hill, South Carolina. Our expert team of mechanics is dedicated to providing high-quality automotive services to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, Privateer Connection has you covered. Our convenient location and commitment to customer satisfaction make us the go-to destination for all your car care needs. Visit us today and experience the difference at Privateer Connection.
Photos of Privateer Connection
2847 Lesslie Hwy, Rock Hill, SC 29730, United States
Opening hours of Privateer Connection
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Privateer Connection
"Shady business practices and doesn’t own up when they mess up. I know multiple friends that they’ve caused damage to their bikes during “repairs” and Chuck refuses to fix their mistakes. They have to get their bikes and bring it somewhere else to get everything Privateer Connection did wrong fixed correctly."
"Dishonest and no morals! That's the best way to describe this place. I've waited to put anything up about this to give Chuck and this small business a chance but he's proven he's not only a bad mechanic, he's a cheater! I recently saw him enter his son into a race with an aftermarket exhaust in a stock class, clearly cheating, and then debate with the owner why that should be allowed. That has shown this shop owners true colors and why I'm posting my absolutely horrid experience a year after he destroyed my bike. I brought him my YZ125 for a top end with less than 20 hours on it. Everyone recommended him so I took a chance after bad gas caused detonation. Should have been an easy top end. He convinced me to go to a 144 cylinder and everything along with that. Not only did it take 1.5 months longer than he quoted, when I finally got it together i specifically asked him what oil to run, what gas, what ratio, break in procedures, and followed his recommendations to the T. I broke the bike in and took it to Windy Hill. Less than half a lap in the bike completely seized. I immediately reached out and Chuck said to bring him the bike so I did. Once he got it apart, he confirms it was blown up, CLEARLY, and then tells me it needs a full top and bottom end rebuild now. I asked him what he was willing to do as this was clearly evident that his shop didnt do something right. He took the stance of "go f myself" and pay in full. I just paid $1,400 to him for the top end! I picked it up and took it to another reputable shop who found that Privateer connection has not set the ring gap, despite that being written in the paperwork, so the ring caught the exhaust port and destroyed the engine. Chuck refused to help even after telling him this until I threatened a lawsuit at which time I sent him the parts back and he refunded me the $1,400.. however that didnt cover the additional $1,500 I had to pay for the bottom end and to fix all the damages caused to my bike due to his shops negligence. He could care less and I would hate for anyone else to fall for this guys foolish games. STEER CLEAR FROM PRIVATEER CONNECTION!!!!"
"If you’re looking for quality customer service, go somewhere else. I had heard nothing but good things about these guys so I decided to give them a try. It was an absolutely horrible experience. They were extremely rude over the phone phone every time I spoke with them. They told me originally that it would take a couple days. When I called them after that time had passed, they had not even pulled my bike into their shop yet. After a week and a half I called them up and said to call off the repairs they were going to make and to just give me a new rear tire and get me my bike back. He told me he had the wheel bearings in stock and could go ahead and throw those in too. I said go ahead. 4 days later I had not heard anything back from them so I called them up again. He tells me he tore out my old wheel bearings, and then he realized after the fact that is was an after wheel and needed a different part that he did not have on the shelf. At this point it had been over 2 weeks in their shop. I had plans out of town for a ride and needed my bike back. (After they had already confirmed it would absolutely be ready for that weekend ride). Less than 2 hours after the expressing my frustrations over the whole experience with them he miraculously “scrounged up” the parts needed for the wheel bearing kit. I simply don’t trust these guys and will not be returning. Not one time during the entire process did they ever call me to let me know what was going on with the bike. It’s simply bad business! I highly recommend finding another shop."
"Competitive price great service on my fjr1300. This trip two tires installed, balanced while I waited. One hour in and out. I trust these guys."
"Chuck and Team Privateer Connection is the only place I would take my dirt bike too. They perform high quality work and are professional. Highly recommend…you won’t go work! Thanks Chuck! JLH"
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