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Juniper James Bridal
275 East King Street, Boone, North Carolina, United States
About the Juniper James Bridal
Juniper James Bridal is a charming clothing store located at 275 East King Street in Boone, North Carolina. Specializing in bridal attire, this boutique offers a curated selection of beautifully designed wedding gowns, bridesmaid dresses, and accessories for the modern bride. With a focus on personalized service and attention to detail, Juniper James Bridal is the perfect destination for brides-to-be looking for their dream dress. Visit us today and let us help you find the perfect gown for your special day.
Photos of Juniper James Bridal
275 E King St Suite D, Boone, NC 28607, United States
Reviews of Juniper James Bridal
"I had a great experience at Juniper James Bridal. I had a difficult situation, working to find something 3 months postpartum (since we have been married for several years already but am finally doing the religious ceremony we'd been planning to do). Lauren was fantastic in all ways, sensitive to concerns about fit being postpartum at this time, as well as my financial budget and time constraints. She willing to let me select something off the floor since we are behind schedule of a conventional timeline. The store itself also offers a beautiful selection of dresses that are unique and exciting. Lauren does not push anything on you, but she will delicately help you think outside of the box of your vision. I highly recommend working with her and visiting her store."
"Great dress selection, beautiful salon, but the customer service & communication is severely lacking. I'd originally left an honest review after spending almost $2k with Juniper James. The owner then called me and guilt tripped me into changing my review to a 5-star review. After speaking with 3 other Juniper James brides who have had similar poor experiences, I believe it's important to leave an honest review so that other customers will know what to expect. The physical boutique deserves 5 stars, no doubt. It is absolutely beautiful and busting at the seams with designer, ethically sourced gowns and separates. The communication from this shop leaves much to be desired, though. I had to reach out to the owner multiple times regarding the delivery date for my dress. She gave me an estimated shipping date at check out and never touched bases after that. The shipping date was approaching and I hadn't heard anything, so I reached out and learned that the shipping date had been delayed. Not sure why the shop didn't notify me of this, but I'm glad I reached out because my friend from out of town was planning to visit to go to my pickup appointment with me and she'd have made a trip up without anything to see. I understand that shipping delays are not the owner's fault, but the lack of communication is. My next issue is that my dress was supposed to be ordered with "extra length" (per my order form) since I'm nearly 6ft tall but the front of the dress doesn't even touch the floor when I'm barefoot. My seamstress and I believe that my dress was ordered as standard length in error. Thankfully my seamstress was able to make it work. Another issue was that the owner told me she'd be able to get me a swatch of fabric from the designer since I was ordering a color combo that she didn't have in store. The swatch was never provided, despite my follow up attempts. The dress is nowhere near the color that I was lead to believe it would be. A fabric swatch would have given me an accurate expectation of what my dress would look like when it arrived. I did reach out to the designer directly and they gave me the option to buy a whole roll of the fabric, which I had no use for. Wish I would have now so I'd have known what the color actually looked like before receiving my gown. Another issue is that they do not have an in house seamstress. They referred me to one TWO HOURS away. I called another local shop and they referred me to a local seamstress. I had to remind the owner to apply a credit to my order that was owed from me paying to have a loaner gown shipped in from the designer. My dress is technically too short and the color is nowhere near as dark as I was told it would be. My wedding date is 2 weeks away and I'm starting to have a bit of regret about my dress. Thankfully my seamstress has helped to alleviate most of the regret by creating some much needed length for me, but I still wish my gown was the color that the shop owner lead me to believe it would be. The service was just so subpar for such a large purchase. I've had better customer service from chain retail stores."
"I was really nervous about finding a wedding dress because I always have buyers remorse and also just have a hard time feeling confident in clothes when I try on anything in stores. I had gone to 4 other bridal shops before going to Juniper James and always felt pressure from the sales associate or the girls I brought along to buy a dress I wasn’t 100% in love with. This was definitely NOT the case with Lauren at Juniper James. The shop is comforting and inviting. It’s beauty really makes the whole dress shopping experience feel magical. Lauren is just one of those people that makes everyone around her feel confident in their own beauty. The whole time my friends would voice their opinions and she would step in and say “how do you feel?” She was an advocate for my voice and opinion the whole time. She’s amazing and the dresses she has in the shop are all beautiful and cater to so many different styles. Also her accessory selection is gorgeous!!! All the stress I would feel about my wedding would melt away every time I walked through the juniper James doors! such an amazing experience!"
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