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Tranquil Waters Counseling, PLLC
4535 Southwestern Boulevard, Hamburg, New York, United States
About the Tranquil Waters Counseling, PLLC
Tranquil Waters Counseling, PLLC is a peaceful and welcoming mental health institution located at 4535 Southwestern Boulevard in Hamburg, New York, United States. Our dedicated team of licensed therapists offers a variety of counseling services to help individuals navigate life's challenges and improve their overall well-being. Whether you are struggling with anxiety, depression, relationship issues, or simply seeking personal growth, our compassionate professionals are here to support you on your journey to healing. At Tranquil Waters Counseling, we provide a safe and confidential space for you to explore your thoughts and emotions, and work towards a more fulfilling and balanced life.
Photos of Tranquil Waters Counseling, PLLC
4535 Southwestern Blvd #807, Hamburg, NY 14075, United States
Opening hours of Tranquil Waters Counseling, PLLC
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 13:00
Sunday:
Day off
Reviews of Tranquil Waters Counseling, PLLC
"Extremely unprofessional. Made an appointment for my son 3 weeks ago. his appointment is in 2 days, and they told me today, that his insurance was not accepted - Sorry, nothing we can do.... are you kidding? and no pay out of pocket options either. SO unprofessional. wait 2 days before... - IN RESPONSE - ANY CHILD - REGARDLESS OF INSURANCE SHOULD BE ACCEPTED....... THERE SHOULD NOT BE THE OPTION OF NOT ACCEPTING A CHILD BASED ON THEIR INSURANCE. And I was told if there WERE issues, I WOULD be able to pay out of pocket regardless. and that I would be contacted the same week to let me know status of it all. NOT 3 Weeks later 2 days before the appointment the Child was eagerly waiting for to get help.... UNETHICAL"
"This was my first time in counseling. It took a lot for me to actually make an appointment to speak to someone. I don’t believe they had me fill out an intake form before my first session so we were going into it without my therapist knowing anything about me besides my name. It was EXTREMELY awkward during my first session. All she said was “so what do you want to talk about”…..there’s a list of things I’d like to talk about but where do I even begin?? An intake form should be a requirement, in my opinion, for therapy. I had no idea what to start with so I was jumping from one issue to the next every 5 minutes. And the worst part is that she said pretty much nothing the whole session. Once again, I had never been to counseling before so I didn’t know what to expect. So I went to my second session and knew I was over it after that. The therapist I saw, Lynda, made me feel very uncomfortable and didn’t seem to know what she was doing. Months later now, I’ve found a new counselor at a new place and love it."
"An awesome group! Kim H is one of the best therapists that I have had and trust me I have a bunch. Always there for me when I need her and so caring. They are very accommodating and always answer when needed. You should give the practice a try!"
"I have been going to Tranquil Waters for the past year. I can’t say enough wonderful things about Cheri. She has helped me through some very tough times. She’s extremely easy to talk with. She has offered me valuable insight and advice - she’s a straight shooter. I have always left her office feeling good about myself & about the difficult situations that I am dealing with. She truly has a heart of gold, listens attentively to my chaotic life & genuinely seems very concerned about my wellbeing. I recommended Tranquil Waters to a friend and this is what he had to say in a recent email to me: “I like Jason, he's easy to talk to... he seems to like me, he laughs and swears (well, so do I...) and I feel comfortable with him…”"
"This is the most unprofessional office I have ever experienced and they traumatized me from going back to therapy for the last 5 months. I was seeing a therapist for a few months at the end of last year and everything was going fine. I had done my due diligence and asked about my copay to ensure I was keeping up on my bills. They said that I was fully covered by my insurance. I made sure to confirm that I would have no copay and I was reassured. With no notice they took $236 out of my account 2 days after Christmas during the horrific blizzard. I called them very distressed because I was not prepared or notified of that charge and the voicemail I left was clearly disregarded. Going forward my therapist never reached out to me again other then a letter saying that I haven’t been seen in awhile so my services will be discontinued . She had previously communicate with me through email. This just shows an over all lack of care and compassion for their clients and their mental health."
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