Joe McCarthy - State Farm Insurance Agent

"Great insurance company. Been with them since I was in my teens. Always can get someone on the phone to get info and they always look out for me the best they can. Highly recommend them for auto insurance needs."

"I had home insurance from them. I was speaking with an agent at the Sean Mccarthy Agency Inc office. I called her 6 weeks back to reduce the insurance coverage to replacement value and make it effective Sep 30 which is when my current policy renews. She took me for a ride, selling me Auto insurance and kept saying that she will put the two in effective Sep 30. But when I asked her for the final premium amounts for both auto and home with new coverage she never responded. Today after exchanging several emails she told me that it will take 4-6 weeks to change the home insurance and I will have to pay the higher amount till then. When I asked why did she not put the change through the system she blamed it on me, as if I am happy paying the higher premium. While she also asked me for my credit card number to put in the auto insurance charge. This is ridiculous. Finally when I had enough, I asked to be put to the manager. To my surprise Tom or Dan(not sure about the name) comes on the call and says he has heard it from Gilma and I am not a good fit for State Farm and should take my business elsewhere. Thanks for wasting my time, money and also insulting me as a customer. This was total harassment just to change coverage. God forbid if I have to file a claim."