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Oxford Health Plans Inc
136-02 Roosevelt Avenue, Queens, New York 11354,
About the Oxford Health Plans Inc
Oxford Health Plans Inc is a reputable insurance agency located at 136-02 Roosevelt Avenue in New York, United States. With a strong focus on providing quality healthcare coverage to its clients, Oxford Health Plans Inc offers a range of insurance plans tailored to meet the diverse needs of individuals and families. Their commitment to customer service and comprehensive coverage options make them a trusted choice for those seeking reliable health insurance in the New York area.
Photos of Oxford Health Plans Inc
136-02 Roosevelt Ave, Flushing, NY 11354, United States
Opening hours of Oxford Health Plans Inc
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Oxford Health Plans Inc
"It's good plan and customer service did work to clarify your doubts"
"I called 6 times to 4 different phone numbers spending over 2 hours just to check coverage information. System was down, then updating, then they didn't have plan detail but eligibility information, then waited for 30 minutes to get an answer if evaluation is covered. Oxford, you need to improve your service!!!"
"Needs to be easier to navigate. I'm a techie and couldn't find a doctor. Also needs to have readily accessible insurance info."
"My experience with Oxford Health Insurance has been nothing short of a nightmare. From the moment I signed up for their coverage, it became painfully clear that this company cares more about profit than the well-being of its policyholders. I urge anyone considering Oxford Health Insurance to think twice and stay away from this deceitful and utterly disappointing organization. To begin with, the premiums charged by Oxford Health Insurance are disgustingly high. It is appalling that hardworking individuals are expected to pay exorbitant amounts of money for subpar coverage. Despite shelling out a significant portion of my income to ensure my health needs are met, I was repeatedly confronted with extremely high deductibles, rendering the insurance nearly useless when I needed it the most. Moreover, the level of deception practiced by Oxford Health Insurance is astounding. I cannot count the number of times I was told one thing by their representatives, only to discover later that it was nothing but a lie. On numerous occasions, I contacted their customer service to inquire about coverage for specific medical procedures, and each time I was assured that they would indeed be covered. However, months down the line, I would receive a notification that the claims had been denied, leaving me bewildered and frustrated. Perhaps the most outrageous incident was when I needed a crucial COVID test back in 2019 for my job. I made sure to call Oxford Health Insurance to confirm the coverage, and they confidently reassured me that it would be covered. However, after undergoing the test, I was stunned to receive a bill for the full cost of over $800. When I contacted the company, they provided nothing but apologies and admitted that I had been misinformed. This level of negligence is unacceptable, especially when it involves a matter as serious as a public health crisis. The pattern of deceit, refusal to cover necessary procedures, and lack of accountability is deeply ingrained within Oxford Health Insurance. Their practices are nothing short of a scam, designed to exploit vulnerable individuals who rely on their coverage for essential medical services. It is utterly disheartening to witness an insurance provider prioritize profits over the well-being and peace of mind of its policyholders. In conclusion, I strongly advise against choosing Oxford Health Insurance. Save yourself from the frustration, financial burden, and emotional toll that their unscrupulous practices entail. Seek out a reputable insurance provider that genuinely cares about your health and well-being, rather than one that treats you as nothing more than a source of revenue."
"Two anecdotes can sum up my experience with Oxford. These are both from over the last year. --- I was sent home from the hospital on the day of a long-planned surgery, because Oxford suddenly "needed more information about my case". The company had been in talks with my surgeon for months, and leading up to surgery, simply failed to notify my surgeon's office of the fact that they needed additional information. I was already in the hospital gown, getting hooked up to an IV, before the hospital staff notified me that I'd be going home. To add insult to injury, Oxford approved my surgery the very next day. Of course, I had to wait several months for the rescheduled surgery date, which resulted in additional pain and a tremendous inconvenience to my work and life. --- My partner began experiencing knee pain which was interfering with his daily activities. He went to our primary care doctor, who requested an MRI after a number of inconclusive orthopedic tests. However, Oxford refuses to cover the MRI, because their policy requires a mandatory *six weeks* of physical therapy prior to covering any diagnostic imaging for orthopedic issues. Well, since they don't participate with physical therapists nearby, and they don't cover cover out-of-pocket therapy, my partner is basically out of luck... unless we want to pay out-of-pocket for six weeks of physical therapy, or pay for the MRI itself. It's been months and still he doesn't even have a diagnosis because, well, his doctor doesn't have the requested MRI images to review. Don't bother with this company. Point blank. Worse than Marketplace plans... at least those were cheap for very little coverage!"
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