Capital District YMCA - Guilderland Branch 250 Winding Brook Drive, Guilderland, NY 12084

"Was taking a shower yesterday morning and noticed bugs and mold on the shower head and faucet unit. Then I realized there was mold on the ceiling too!! In a few of the other ones I looked at they had it too. For the money you pay for the membership there you’d think they would do a better job."

"What a great experience I had this morning joining the Guiderland YMCA. The receptionist who helped me was awesome. She was friendly, professional, enthusiastic and knew her stuff! And I followed that with an outstanding spin class. outstanding spin"

"Mostly very nice facility. My only issue is people using the machines in the weight room sit at the machines between their sets staring at their phones while others have to wait for them - for extended periods. There really should be a posted protocol for this self centered rudeness."

"Very disappointing experience here and I have to say it - very toxic Karen energy at the front desk. I flew into town from California to visit my elderly grandmother who lives the YMCA. She was all excited for me to try out her gym and said she “cleared it with them” that I could use the facilities for the duration of my visit. I went in and was told I would not be allowed in and when I mentioned my grandmother they said my “grandmother has no authority here” (!) and that if they “have free passes they would go bankrupt.” I see. Eventually, I got my grandmother on the phone and they said they would honor the note on her profile for “a couple of days” but then I would have to pay $99 to use the facilities while I’m here. It’s not about the money - it’s about how negative and toxic the interaction was! I thought this was a friendly community gym that was nice to old people. I feel sorry for everyone for whom this is the only option."

"Great facility! Always clean and mostly quiet. Staff members are kind and helpful. They have affordable membership options too."