About the Unum
Unum is an insurance agency located at 491 Potters Road in Buffalo, New York, United States. They specialize in leave management services delivered through an advanced digital platform, offering elevated employee experiences. Unum makes it easier for HR to handle leave planning and benefits administration, while also ensuring a smooth return to work process for employees. They provide simplified benefits experiences from enrollment to administration, and help businesses maximize their benefits ROI through HRIS integration. Whether you have Unum coverage or offer it to your employees, Unum is dedicated to serving your needs and providing the necessary tools and information through their secure website.
Reviews of Unum
"The departments depend on each other so much but have 0 communication, so no one knows what's going on. Incredibly frustrating, and delays things by months for no reason."
"Terrible Terrible Terrible... Nobody works together to communicate. They have NO idea what there doing"
"1 year of headaches and weeks without pay as a new mother because of their errors. They have no respect or empathy for the people they "assist"."
"Zero stars. These people can’t get out of their own way. Extremely slow turn around. Very poor quality communication. (They sent me a packet with web pages printed out!!) After a month of pulling teeth they issued the wrong product and I’m still waiting on cash. To top it off their phone system seems to have gone down when I actually need them. Do they realize they’re working with peoples livelihoods?"
"0 stars. Very unreliable. They claim to call you when they don't. And cannot write a claim or follow up on one when it's urgent. Will claim they haven't heard from you or received important paperwork when you've been calling and sending appropriate paperwork the entire time. Very unsupportive of those looking for disability...which sadly is their job...or what you're paying them for. Avoid them at all costs. Very unprofessional business, if they can even be called one."
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