Rome Family YMCA (YMCA of the Greater Tri-Valley)

"Nice facility, Nice staff, very big well equipped gym. No complaints"

"If I could rate a zero I would my husbands' 146 dollar nike air monarchs were stolen and so was my son's red white and blue towel with his name reazoner on it and they need to refund my money and they are responsible for the stolen items they were in a locked locker that THEY cleaned ! Do not ever leave your stuff here if you go! Absolutely ridiculous my husband saved money for 6 months to buy himself shoes because we are currently on d cash assistance waiting for disability to finally get sneakers to have them stolen due to the ymca negligence is so upsetting we can not afford this at all who steals from poor people let alone anyone"

"Almost everybody but the old guy maybe the janitor? Is nice . And it’s not right that you have to pay 10$ just to sit there and WATCH YOUR KIDS THAT YOU PAID FOR AS WELL TO PLAY . Lol what a joke . When I go to places I don’t pay for myself if I’m not eating or partaking in the activity but leave it up to them and then when I ask them why is that I got a bogus answer that’s why that ymca will only ever be old people that’s the people they attract. And mind you my son is 12 years old he could have stayed by himself but I wanted to watch and record him a little before I left and had to pay 10 bucks …. They really need to update their policies . That’s not our fault you can’t keep track of who comes in and out of your doors ."

"I am not a member of the Y, but I was considering becoming one- not anymore. My son, 15 months old, loves the water. I had planned on signing us up for swim classes and "testing the waters", maybe becoming a member if we both enjoyed it. However, just trying to sign up was a nightmare. The staff all told me different things, no one knew if/when I could sign up- but they all wanted my $95. I explained that I was not comfortable paying for the class if I couldn't get a straight answer as to whether or not there was "room" for us to participate, especially considering their NO REFUND policy. I was told I would receive a phone call to clarify. No one called. Very disappointed."

"I love the gym at this YMCA here in Rome, New York. There are three large rooms of equipment! The cardio room has some awesome machines i have never seen before. Them there is a circuit training room with really nice weight machines. The third room has free weights, barbells, and additional weight machines. The people are friendly, and you can hire a personal trainer if you wish. I have not yet gone to the pool....but I have seen the class schedules, and hope to use the pool soon. One of my doctors recommends it highly. If you are fully vaccinated, at this point they do not require masks. There is a special rate for senior citizens, and it is very affordable. The YMCA in Rome NY is a wonderful place!"