Bellissima Med Spa 357 East 57th Street, Manhattan, New York 10022

"I just went in today to get Botox. The injector was amazing. She’s thoughtful, caring, and you can tell she’s looking out for your best interests and not trying to rob you blind. She gave me honest and good service, and I felt really taken care of! I’m not sure what the bad reviews are about… I came in on guard because of them but she was perfectly pleasant and did a great job. I’ve been getting Botox for years and she was the first injector who I felt like wasn’t just trying to take my money"

"So many red flags here -- I had bought a Groupon to use, and Bella the owner said she didn't have it in her system to accept the Groupon. So she offered me a "discounted" price of $10/Botox unit. Then she proceeded to tell me that I would need no less than 40 units to get the "natural look" that I wanted. The last time I had gotten Botox (at another med spa) I'd had 26 units injected and I'd had a long lasting smooth effect that lasted many months. Bella gave me several long explanations about how the instructions on the packaging require the injection of 40 units to be effective and how she knew what she was talking about having been in business so long. She was clearly lying through her teeth because no other medical professional I've spoken to has ever said that -- you get as many units as you need, it varies by person. I didn't want a frozen face, just light smoothing of the forehead and 11 lines and a softening around my eyes. I knew from personal experience that 40 units was way too much. Since I'd taken the time out of my day for this appointment I told her to just do 25, which is what I did last time at another med spa and which was effective. Two weeks later I could not believe how little effect the injections Bella gave me were. It was like I'd hardly been injected anything at all. Bella told me to return in 2 weeks in case I needed any touch ups. When other med spas have told me to come back in 2 weeks for any touch ups if needed, it has always been complimentary, which is why I returned to see Bella, so she could fix her work. But Bella took the opportunity to tell me, I told you so, I told you 25 units would not be enough. So she told me to pay for an additional 15 units but I told her again, I know that 40 units results in a frozen face for me, so I told her to just add 10 units more. So now within the matter of two weeks I had a total of 35 units injected by Bella. And I'm still pretty shocked at how little effect the injections have had on my forehead after another 3 weeks, and the eye area looks pretty much the same as before my first appointment. I am convinced she either didn't inject the full amount of units I paid for, or she used a diluted version of Botox, maybe not even Botox itself. I have this feeling Bella tells a lot of her customers that they need no less than 40 units, and essentially manipulates them into coming back in if they don't pay for a full 40 units. I felt so uncomfortable with the whole experience but it's hard for me to call someone an outright liar and manipulator to their face, though I insisted that I knew I definitely didn't need 40 units based on past experiences. I won't be calling Bella to complain about anything as I don't think I'd get a satisfactory response, but be warned, do not come here, especially if you've never had Botox done because she will tell you outright falsehoods to get you to pay for as many units she can convince you you need."

"Impossible to reach the merchant to schedule an appointment. Bad customer service. I can’t get a reimbursement for a voucher after not been able to use it!"

"My fav spot in NYC! When ever I’m in town i come straight to Bella for my NAD+ and Vitamin cocktail drip. Love the endosheres therapy. You must try it. Bellissima Med Spa has a lot to offer and Bella is so knowledgeable. So you are in great hands !"

"I had my first ever Botox treatment here 2 days ago by Bella and I can’t imagine it going any smoother! She was so warm and friendly and really took her time explaining everything to me. I genuinely didn’t feel anything at all while she was injecting me! Now, 2 days later (it can take up to 2 weeks to see max results) I am DELIGHTED with my face! Such a confidence boost! No pain, no discomfort. It looks even better than I thought it could. I will absolutely be returning."