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Upstate Dermatology
1770 U.S. 9, New York, United States
About the Upstate Dermatology
Upstate Dermatology is a top-rated institution located at 1770 U.S. 9 in New York, United States. Specializing in dermatology, this facility offers a wide range of services including skin care treatments, hair care services, and general health consultations. Our expert team of doctors and beauty professionals are dedicated to providing personalized care and tailored treatments to help you achieve healthy and radiant skin. Whether you need a routine check-up or a specialized treatment, Upstate Dermatology is your go-to destination for all your skincare and beauty needs.
Photos of Upstate Dermatology
1770 US-9 #202, Clifton Park, NY 12065, United States
Opening hours of Upstate Dermatology
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
07:30 - 13:00
Saturday:
Day off
Sunday:
Day off
Reviews of Upstate Dermatology
"MY wife and I had been going here for about 12 years. Basically for an annual exam and sometimes having to go back to get something taken care of. Today my wife shows up for an appointment that was scheduled for her and me over 1 year ago (my appointment was for 15 minutes later and I was on my way). The receptionist told her that neither her or I had an appointment. And that they had called us 2 weeks earlier to reschedule. What? Nobody talked to us. She said that they left a message. To who? We never got the message. When asked why they dtdn't confirm anything with us, we were told it is not their policy. Apparently it is their policy to let 2 people alter their work schedule and drive 20 miles to find out it was for Nothing. I used to think of all of the bad reviews as being somewhat unjust and perhaps undeserved. Not anymore, they work very hard at being awareded as few stars as possible and deserve them. TERRIBLE Customer Service with a complete uncaring attitude towards their patients. I give them 2 stars because we have always been treated well by the PA's there."
"I've been a patient of this practice for several years. Office staff has always been polite. Nursing staff very professional and helpful. I've been seen by Dr. Gregory several times and he has always explained my diagnosis and treatments. I have also been seen by Mr. Anthony DuShane PA (MSPA physician assistant) a few times. He recently biopsied a small lesion that was positive for Basal cell cancer. Dr. Gregory removed the lesion. Procedure was painless and the recovery uneventful. I'm grateful it was discovered early. Both Dr. Gregory and Mr. DuShane are friendly, polite and professional, very knowledgeable of dermatological problems and diagnosis."
"Update: After putting up a fight with the manager, he took care of the balance. Very thankful for that!! Went for an appt in Nov. They took my insurance and ID. Said to just pay the co pay. A month later I get a huge bill in the mail. I have gone in and was told this is not my fault nor my responsibility. They dont take my insurance and the lady upfront who did take it should have know better. Ive been calling since December to speak to the manager and NEVER get a call back. I will be damned if I am paying this bill. Major lack of responsibility on this office."
"Came all the way from Queensbury, NY for my first appointment unaware that not showing up 20 minutes before your scheduled appointment to fill out paperwork will result in them rescheduling your appointment. I’ve never been denied an appointment because I didn’t show up 20 minutes early."
"I was 7 minutes EARLY for my appointment. They had requested I be there 20 minutes early to fill out paperwork (PS I have yet to ever take 20 minutes to fill out any medical paperwork -- and I could have filled it out afterwards, too), but I got a little lost, so I lost a few minutes. The doctor (or rather NP) refused to see me because that would "mess up their schedule" and because "appointments are only TEN MINUTES!" Meanwhile, THEY cancelled on me the previous week and when I asked why they responded, "because the practitioner won't be here." So, it's ok for them to cancel and inconvenience me, but I got lost (after driving nearly 1.5 hrs) and they wouldn't see me. The NP, DuShayne, who I was scheduled to see, spoke to the nurse and without making eye contact with me (I was standing right there) said he didn't have time to see me. The staff was cold, as well. I think I dodged a bullet - clearly people are numbers here. Glad to learn that before attempting to get care. Shameful."
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