Ellis Ear, Nose & Throat Care
624 Mc Clellan Street, Schenectady, New York, United States
About the Ellis Ear, Nose & Throat Care
Ellis Ear, Nose & Throat Care is a trusted medical institution located at 624 McClellan Street in Schenectady, New York. As part of Ellis Medicine, they offer a wide range of medical and surgical services to support your ear, nose, and throat health. Unfortunately, Ellis Ear, Nose, & Throat Care will no longer be seeing patients after May 21, 2021. However, they are dedicated to ensuring a smooth transition for all patients to other Otolaryngology practices in the region, such as Nathan Littauer Otolaryngology in Gloversville and Albany Medical Center Ear, Nose, & Throat in Niskayuna, Albany, and Clifton Park.
To facilitate the transfer of your medical records to your new provider, please complete the Authorization for Release of Information Form, which can be found on their website. You can mail, fax, or email the completed form to Ellis Medicine. The staff at Ellis Medicine is grateful for the trust and confidence you have placed in them over the years and thank you for allowing them to provide you with quality care. For more information, you can contact Ellis Medicine at their main number 518.243.4000 or visit their other locations in Schenectady, Niskayuna, and Clifton Park.
624 McClellan St, Schenectady, NY 12304, United States
Opening hours of Ellis Ear, Nose & Throat Care
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Ellis Ear, Nose & Throat Care
"I was disappointed with the level of care at this practice. Dr.Lee did not listen to my concerns. He actually chastised me for word usage when describing dizziness. Condescending to say the least. Also his assistant "Lucy" Never followed up with me or returned my SIX calls. Staff does not follow up with referrals."
"My mother who has been going there for years had a spell of ear pain and dizziness. Her first two calls, she was put on hold for over 15 min. before being hung up on. The woman on the 3rd call told her their next open appointment was 2 months away and if she couldn't wait, she should go to the ER..."
"Called for over a week to get an appointment. Could not get a call back. Blowing blood out my nose and pressure on my ear did not constitute an urgent appointment or a call back. My doctor faxed two referrals and still they did not call me back. I'm going to Dr. Devito in stuyvesant plaza. Took me right away."
"I went there as a referral last year due to “sinus” issues. Was treated professionally and in a timely fashion. Didn’t know I had to follow up, as other doctors took care of my problem. The office just called a couple of weeks ago to set up a “follow-up yearly visit”. Go Monday....we will see..."
"This place is terrible. They always schedule appointments months apart like people have time like that. I had called them around February because I had a lot of pain in both ears that has lasted a couple weeks, when I called here to make an appointment they said the earliest appointment available was about a month and half away! After taking the appointment because of thinking the place might be worth it, the follow-up appointment was also a month later, but here's the kicker, when the appointment date came closer I got a call saying that the appointment had to be rescheduled because the doctor was going to be out the day of my appointment for almost a month due to some emergency...Then when the appointment time almost came near they called again telling me they have to reschedule due to some chemical spill in the office... So you can imagine my frustration, it is the middle of May now as I type this while I'm at my other follow-up appointment to figure out what to do next about my ears. For this appointment, I have been in the waiting room waiting to be seen for about 40 mins and the reception desk has about 4 people waiting for about 10 mins just to check in. I wish I was making this stuff up but this should tell you what kind of doctor's office this is. My best advice is go somewhere else better that doesn't have such incompetent staff or crazy wait times, even if it's a little far. If you can't find a better place than here, then prepare to be just as frustrated as I am here if you plan to come here. I wish I could rate the place 0 stars."
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