CareNet Medical Group

"Every single doctor and staff member I have seen at this practice has been outstanding. I cannot recommend this group highly enough."

"I have been coming here for several years. I had left a mediocre review originally for CareNet but I am happy to say that it was a must that I edit it. After the office manager read my original review, she reached out to me within minutes of me posting it. I was very impressed and happy that she did. That is a huge gesture in today's world. Not only did she address my concerns but she told me that the PA who had previously left that I had been seeing did in fact come back to the practice. I just wish the office staff would have recognized that from my chart and told me she had returned. But at any rate the manager was so kind enough to re-schedule my appt to be with the PA which I was so very grateful for. I also expressed my concerns over communication issues and also the fact that I feel that the main function of this office seemed to be dealing with the women in the reproductive stages of their lives. I am a mother too but I am done with that part of my life. But I feel women need just as much guidance after that and I wanted to see this office focus on that too. I need a doctor who will be attentive to me in the stage of my life where I am now...not constantly being unavailable because someone is in labor. I did express this to the PA as well when I went for my appt and I felt like my concerns were heard by both of them. I also have to say that the office has really improved on communications - texting, etc. which I was so happy to see. I feel like when I went to my appt things were really changing for the better and I hope that does continue."

"Quality of care and customer service goes down every year. This was a great place 10 years ago when pregnant with my first child. I gave birth to my second alone after the nurse left the room while I was needing to push. I am now on my third & I will not use this provider for my fourth. The receptionist are snarky and proper care for women with HG has to be demanded. Doctors haven’t listened to needs in years. It’s disappointing. They USED to be the best!"

"I have been a patient here for about 2 years, and I'm currently 38W pregnant with my first. I have had a great experience with this practice and have met all of the doctors (you meet them all during pregnancy appointments). I was nervous to go to a new practice after moving because I'm plus size. Everyone has treated me with kindness and respect throughout my pregnancy and I feel extremely comfortable bringing up any concerns with the staff. The front desk staff has also been very accommodating, especially with working with my work schedule! I plan on continuing using the services here for years to come!"

"I would not advise anyone to come here. The only thing they had going for them was the good doctors, Dr. Moon and another one I'm blanking on the name. I have gone to this practice and the one in Clifton Park since I have been a little girl and never have I been so disappointed and disrespected. The staff..? SO RUDE and condescending for starters!! I found out recently that I am pregnant and the woman (who had black hair and didn't tell me her name, while also seeming to be new seeing how much help she needed to make my appointment) set up my appointment while she patronized me for multiple things saying comments such as 'your not doing good' and telling me 'your only 5 weeks'.. (by the way found out I was further along then she said by the doctors office I went to instead of this place).. I then left almost in tears after to then a few days later call to ask a few questions and to complain about how I was treated.. Told someone who said the office manager would contact me about how I was mistreated.. +2 WEEKS AGO AND STILL NOTHING. I called to cancel my appointment (as I found a better, more professional and more respectful providers office) and when I brought up the issue another woman I hadn't talked to patronized me for not getting any names then said she would cancel my appointments.. Clearly that was all a lie because I got notification to confirm my appointment for the 8th. I AM NEVER COMING BACK HERE, if you want to be disrespected by the staff and potentially have your insurance charged after you cancel your appointment for a 'missed appointment' then please, be my guest and come here. These people are just as bad as the employees in the planned parenthood on State Street.. HORRIBLE! If you want to be treated the way you deserve, go to Saratoga Hospital OBGYN & Midwifery."