Island Musculoskeletal Care

"How is this place even in business, for them it's not about treating the patient it's about how much money they can make of you !!! It's all about the money not about your wellbeing!!!"

"This place is literal trash. They do not listen or care about your concerns and just rush you out or prescribe the most basic care. Example: Back pain? Physical therapy, Knee pain? Physical therapy. Also their wait time is atrocious! I had an appointment just to get results at 11am, waited till 1pm to find out that the doctor just started working, then another 2 hours to finally speak to them just for them to say I was fine even though I'm clearly not! Absolute waste of time. ALSO! They waited 3 weeks from my first appointment to request my insurance for an MRI, NOT waiting for the approval but literally just sending the fax asking for one took 3 weeks! Why did it take 3 weeks to send a damn fax?"

"Easily booked on zocdoc. The office confirmed my appointment with the physical therapist. I got to the appointment and they told me they couldn’t take me as a patient. Why didn’t they call me prior to the appointment and tell me this? Such a waste of time."

"Took them 6 months 3 inconveniently canceled appointments last one I sat outside because one conveyed surgery and diagnosis were in a different location so I sat outside for 4 hours until they opened.fired them went Dr Mandeep Virk at NYU my surgery was complete 10 later. Rude ,run don't walk away from these horribly inept Doctors at this or or any location with this name. Trust me I suffered so you shouldn't have to."

"For any organization or facility, personnel in the front are the real faces in whole. By that logic this doctor’s office is the worst of all. Anyone and everyone behind those counters are the worst in their behavior and attitude. They think, they are smarter than anyone and everyone, even than the doctors. I think, these people are actually controlling all doctors in this office. Specially that thin lady (most likely she is the manager or something) with white apron is the ill mannered and unprofessional person. Unfortunately, I had to visit this facility for many times, and I never had a pleasant experience. PLEASE AVOID THIS PLACE. You can find better place than this (even that place is bad, can’t beat Island Musculoskeletal Care for their bad customer service)."