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Sun River Health Westchester Square
2510 Westchester Avenue, The Bronx, New York 10461,
About the Sun River Health Westchester Square
Sun River Health Westchester Square is a leading healthcare institution located at 2510 Westchester Avenue in New York, United States. Our dedicated team of healthcare professionals is committed to providing high-quality, comprehensive medical services to patients of all ages. From primary care and preventive services to specialty care and mental health support, we strive to meet the diverse healthcare needs of our community. With a focus on patient-centered care and a welcoming environment, Sun River Health Westchester Square is here to help you and your loved ones achieve optimal health and well-being.
2510 Westchester Ave, Bronx, NY 10461, United States
Opening hours of Sun River Health Westchester Square
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Sun River Health Westchester Square
"Their billing department has been messing up for years. Now they're sending unexpected bills of thousands of dollars to people and they're telling people lies to make them pay - merry Christmas. It's extremely bad practice and they know and they don't care."
"I started going to Sunriver when it was named Bright point. I had a therapist for a few months. She left and never let me know she was leaving. No one followed up. I went back several months later. I was assigned to Rani Wilbur Smith. She walked with me through my husband’s cancer journey for a year and a half. I never missed an appointment. She was very professional and we did good work together. The day my husband was buried, I went back to the office only to find that she was gone. Nobody bothered to call me to tell me there would be changes.I am still trying to recover from this. I had no closure. I was very surprised that an organization can operate that way. Someone called me several weeks later to match me with another therapist. We made a virtual appointment. They never called me. Several weeks later I was called by Angela, a receptionist to ask me if I canceled four appointments that someone booked me for. No one ever called me for any appointments. I would never go back there. They lost an excellent provider, and a client. Too bad!!! I would never recommend that place to anybody!"
"This place deserves no stars at all. I was referred to this place in September 2018. My first appointment was made for late October, however they rescheduled me for the week after, which mean early November. The first day I went to finally start the whole process, I got there on time, however, while I was getting my paper work done someone walked in ready and he took my spot, so I waited for over and hour and then I left the place because I supposed go back to work. At least I get to finished the whole paper work process and rescheduled to be seem another day. On my next try to finally see someone, when I got there, I found out the person who supposed to take care of me was out, so another lady had the courtesy to see me. That was my appointment with the social worker. For my next appointment I supposed to see the psychiatric, they rescheduled me to the following week. Coming in on my third attend, I was there a little late, and the psychiatric wasn't that happy of me being late for the appointment, she wanted me to make another appointment to see a psychology and finally start therapy. On my fourth try to start the therapy process, I got there on time, and as soon as I walked in I checked in with the lady at the front desk on the first floor, she told me to take a sit. After waiting for over an hour, I asked how much longer, she looked into the computer and asked for my information again, then I was told by her that my appointment was actually on the second floor. I immediately went upstairs and obviously the person I supposed to see was gone. Someone took care of me, but I feel he was rushing out. I understand it may be the end of the day and everyone wants to go home, but the "therapy" was actually nothing but talking about himself, and pushing me to get new appointments. I feel that I wasted my time and money since after every visit I was getting the bill through my health insurance, I was just another number. And let me even mention that since this place is so far away from me, I spent over $40 dollars taking cabs back and forth every time I went there in order to get there on time and finally helping my out with the services they provided. This experience was very awful."
"It's ok. A few times I had to wait more than 30 minutes past my appointment time to be seen. My counselor changed a few times over a year that I went there because of counselors leaving. I went for a month without counseling appointments when one therapist left and they needed to hire a replacement. The medication management was good and they use up to date systems to fill prescriptions and make reminder calls."
"The waiting room is too small especially when patients bring 3 or 4 children with them. I was getting an anxiety attack & thanks to one of the girls at the front desk noticed & alerted the security guard who then let me stay inside.As far as the waiting I only remember one time that I waited more than 2 hours, most of the time I was seen on time. The girls at the front desk are courteous & helpful in getting my appointments asap.The therapist I have is great, I feel comfortable with her. the doctor that I was finally assigned to listens & knows just what meds I need to live a normal life. I would highly recommend this office for anyone who needs help."
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