Orthopaedic Institute at Garden City
1001 Franklin Avenue, Garden City, New York 11530
About the Business
The Orthopaedic Institute at Garden City is a premier health institution located at 1001 Franklin Avenue in Garden City, New York, United States. Specializing in orthopaedic care, our institute offers a wide range of services to help patients with musculoskeletal conditions and injuries. Our team of expert orthopaedic surgeons, physicians, and therapists are dedicated to providing top-quality care and personalized treatment plans to help patients achieve optimal outcomes. With state-of-the-art facilities and the latest advancements in orthopaedic technology, the Orthopaedic Institute at Garden City is committed to helping patients regain mobility, reduce pain, and improve their overall quality of life.
Photos
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Completely misleading, left a request on their website for an appointment, 2 days later no one called and had no clue of the request. Called in to check and the earliest they could accommodate was 12 days out for a fractured foot. The website says same day and after hours appts available, total waste of time. Receptionist was more concerned about insurance coverage than checking on availability. Don't waste your time. If this is representative of their customer service then I'm glad to have avoided them."
"The scheduled appointment was so behind. Was there over a hour and still can’t get to see the doctor for at least another half hour. Left without see the doctor. Don’t over schedule if you not able to see so many patients."
"I was able to get an appointment right away, as stated in their website for an appointment. So that was great! Everything was efficient and fast. I didn’t even have a long wait time once I got to the office. Not sure why the reviews are so bad."
"No respect whatsoever for appointment times give. I find it so disrespectful to the patients to give them an appointment just to have to wait more that an hour or two to be seen for 5 minutes. Michael Dowling should know how poorly this office is managed. Very rude staff."
"Receptionist said "I don't care if you come in" and hung up. My husband was worried about going through surgery alone. I understand its your policy but all the sarcasm was unnecessary. Then you went even further, was outright disrespectful and hung up. Yep, definitely reporting to HR. Thank god all your calls are recorded. My husband really needed this surgey. Karma is going to get you bad."
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