Buffalo Medical Group 325 Essjay Road, Williamsville, NY 14221

"When I came in for a visit with Dr Attuwaybi I was really disgusted by the state of the exam room. It was filthy. The paper on the table had been used prior obviously and was not changed for my examination. Bottles and boxes littered the counter and were used from the appointments prior to mine. Trash was overflowing from the can onto the counter. The floor looked like it had not been cleaned well in weeks. I learned a long time ago not to expect much from BMG, but this was too much. If the staff doesn’t have time to properly clean and reset an exam room before each patient that just proves they are just cramming appointments in. Clean your exam rooms"

"I showed up early for my appt, didn't expect to be seen earlier. But expected to be seen on time. The pt before me was late, so instead of making them wait or resched I had to wait. Unacceptable. I will never come to this facility again"

"Saw a PA for a long standing issue months apart. Got the same result each time, no diagnosis, no treatment, endoscopy testing options limited to conscious sedation. Time spent is limited, rushed, no real interest in figuring anything out. Would say avoid this place. Looks good on the outside, what is inside is mediocre at best."

"As I read all Dr Gupta's positive remarks, I wondered if I met the same doctor. He basically dismissed me as an insignificant person. My previous doctor who recently retired saw me me every 6 months and treated me with respect. This doctor spent 5 minutes with me and told me I did not need to see home again and my family doctor could fill my necessary prescription. I left there feeling degraded with a big question mark on my "head". Perhaps he was tired of dealing with stomach issues at the end of the day because mine had all disappeared???"

"The staff is beyond incredible here. Friendly, knowledgeable, helpful, efficient, and ready to help - always. Clean facility, plenty of parking, elevators are available as well as stairs with motivational signs as you ascend/descend them. Bathrooms are easily found and are also quite clean. You have the ability to check in from your phone (in your car or outside the building) when you arrive and can get a text message letting you know when to come in and see your doctor. There are also self check in kiosks available if you'd rather not wait in line. I will note that if it's your first time or if you have more than one appointment, you cannot use the kiosk to check in. At the time of this review, masks are required in the building at all times. There is hand sanitizer available at every turn. There is also plenty of space throughout the building to keep a distance from others. Unfortunately I've been through a fair share of medical issues which means I've been to a lot of different doctors. I've lived in several states across the country and the BMG has been absolutely top notch compared to many places I've visited over the decades. You will be well taken care of here."