Spectrum Health & Human Services 2412 Seneca Street, Buffalo, NY 14210

"spectrum health and human services on Seneca Street or nothing but liars I came in for my appointments and they told me I was a no-show and then I was supposed to meet with the doctor for my medications and they said I had cocaine in my system and also I was a no-show even though I was told by my counselor that my appointment was on over the phone that the doctor would call me and do a video chat with me but they told me I was lying even though I had a witness in front of me verifying that that's what they told me this place is a joke the government whoever's funding them should be looking into this place because when I go see my counselor nothing gets done I never got no medications at all I went there three or four times and all they want you to do is keep coming back but never give you medications and then tell you you're on drugs and stuff when you're not I don't care what the urine test says I was not on drugs"

"Once in a while a counselor is decent. Most of them don't listen and don't care. Nurse staff is only good for checking weight and blood pressure. Trying to see the psychiatrist on staff takes forever. And he's so busy he gave me generic forms of medication he knew I was allergic to. However, their substance abuse programs, while counselors can make it difficult to tolerate, actually are effective if you push through"

"Sometimes counselors are caring and helpful and other times seems they are not and rush you along. Also was constant disagreements between my counselor and the person who would come to my home over my care program."

"Some counselors coinside with county workers, cps, and they falsify drug test if they dont like you. Had my counselor turn me away after i showed for my appt because i had my child with me. It has never been an issue before and hes very well behaved there and they allow other parents to bring their children so i felt that was an attempt to get me in to trouble with family court so they can run back and tell them i canceled my appt when in fact i showed up on time and she turned me away. It shouldn't be ok for some parents to bring their kids and then turn other ppl away when they bring their kid"