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WCA Outpatient Behavioral Health
338 Central Avenue, Dunkirk, New York, United States
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About the WCA Outpatient Behavioral Health
WCA Outpatient Behavioral Health, located at 338 Central Avenue in Dunkirk, New York, offers comprehensive behavioral and mental health care services. Our team of specialists provide psychiatric testing, drug screenings, individual counseling, group therapy, and support from Certified Peer Advocates. If you are struggling with a mental health issue or substance use disorder, our licensed counselors can create a personalized treatment plan to help you on your journey to recovery. We also offer services for those dealing with drug or alcohol addiction, including withdrawal support and skills training for a substance-free life. Our program is accredited by The Joint Commission on Accreditation of Healthcare Organizations, ensuring high-quality care for our patients. Contact us at 412-647-8762 or 800-533-8762 to learn more about how we can support your mental health and well-being.
338 Central Ave, Dunkirk, NY 14048, United States
Opening hours of WCA Outpatient Behavioral Health
Monday:
09:00 - 19:30
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 19:30
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of WCA Outpatient Behavioral Health
"Receptionist is super bitter and rude. Whole system is Medicaid based. Bill bill bill. If you want actual care go elsewhere"
"I just wanted to say I have been a patient for about 11 to 12 years. Receptionists have come and gone through the years... it can be a trying time for patients, Lynn the receptionist that is currently working there has been an outstanding support for me. Always friendly and warm."
"The psychiatrist acted in a vindictive and petty manner by cutting my mood stabilizer script because I missed an appointment. I realize I'm responsible for my care, but I don't think the answer is punitive measures being taken against a patient in your care. I no longer want to utilize this facility because I can't trust them to give an appropriate level of care. This is after trust was broken a first time when a counselor violated my consent by failing to disclose a conflict of interest. I would not recommend this facility to anyone that is truly in need of help."
"Clinic is a regional gem that probably saves the lives of many people our area. That being said, there are valid complaints with the treatment of service, attitude of staff, and professionalism. First impressions are everything, and mine was less than joyful. The receptionist was not welcoming or warm to say the least. Not a good fit. My biggest complaint is as follows. After waiting weeks/months to see the doctor I finally start talking to him. During our first (and only) appointment, after some conversation, he twists his head as if he's looking for something, then, pulls my file out of the waste bin, and smiles. They absolutely love giving patients an anti-depressant, and cutting them loose for 6-8 weeks before checking up on said patient, usually only to switch the anti-depressant to a different one because the patient feels worse. Then the patient is expected to ordeal another 6-8 weeks of limbo, rinse and repeat."
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