Interboro Driving School 12204 9th Avenue, Queens, NY 11356

"This is comprehensive review but I recommend reading it through. I paid well over $630 for 5 motorcycle lessons and a 5-hour course online. I cannot recommend this school to anyone who is interested in learning to ride motorcycles. Here is my horrendous experience from Winter 2022 to Summer 2023. They initially had a motorcycle instructor for weekends. I paid and signed up for motorcycle course in the winter. But when the spring came, he was no longer there. Until June, I tried multiple times to schedule my lessons on the weekends. I've only got occasional responses; telling me my messages were being reviewed. I could not visit in-person, as my work ended around 7PM. Their office at College Point Blvd would be closed around 5PM. They were never open on the weekends. With my motorcycle class vouchers expiring soon (they put expiration date on class vouchers while refusing to schedule classes) I had to make a move. I used up 2 weeks of my vacation days from work, to push all 5 motorcycle lessons together. I had to constantly call, send texts, and emails for weeks in advance, just to get 5 lessons scheduled. As everyone else mentioned, they are exceedingly difficult to reach. They'll put you on hold and hang up. Or send your calls straight to voicemail. They do not return your calls if even they tell you. For all 5 lessons, the following issues were prevalent: 1) Instructor Carlos was late to every single session. We're not talking 5 minutes late. We're talking anywhere from 30 to 60 minutes late. He did give extra time at the end to make up for his tardiness and this is highly unprofessional. 2) Few lessons were suddenly canceled out of nowhere. Never bothered to call me. Instead, they would send me a text, saying that 'your class was canceled, we couldn't reach you on the phone.' This was 20 minutes before the scheduled lesson, while I was on my way to the office! If I text back or call back, surprise... No one picks up. Sometimes, the weather was too cloudy. Sometimes, the air quality was too bad. Sometimes, Carlos had to train some employees elsewhere. Sometimes he was on vacation and was unavailable. Each time, I was told via text that they could not reach me via phone (There were no phone calls from them about any changes). 3) Lessons/equipment were extremely low quality. All you'll be doing is slowly riding around College Point, while Carlos is in a car around you (his radio is so cheap; you can't hear what he's saying half the time) You get 15 minutes of circles and figure 8s on your last lesson. You do not get to learn slow speed maneuver, manual transmission or hard braking (arguably most important). You get to ride a tall 250cc(?) old scooter with heavy engine vibrations. Engine vibration is so bad that the scooter can collapse on itself while on its stand. This scooter has non-adjustable levers. You cannot adjust the front or rear brakes. Brakes are extremely soft and mushy. It feels unsafe. I'm 5' 9'' and I found levers extremely hard to grasp. Scooter was for someone very tall like Carlos. Seat height is very high. I could not flat-foot with both legs (I have 32 in. inseam) All of these make the scooter not suitable for students. 5) Finally, Carlos was 1 hour late to our appointed road test day (he was training another student...) Unlike his promise, we did not have time to practice before the road test. In fact, we arrived 15 minutes late to the road test and I failed it spectacularly. Didn't get enough practice from lessons and the nerves got me on top of that. He offered free lesson to make up for it. But I had to pay over $120 for scheduling another road test. I cut my losses and never went back. In summary: Don't use Interboro for motorcycle lessons. Sign up for MSF course like everyone else. You'll save hundreds of dollars and months of your time. At Interboro, communications are nonexistent. Others are saying that most 5-star reviews are fake for free road test rescheduling. I believe them at this point."

"A group of unprofessional people decide to open a business and the result is this school !!! It’s a waste of time , effort and money , once they collect their money , they stop answering the phone and the emails , and if you try to reschedule the class , forget about it . Zero coordination between the Managment and the driving instructors , it’s took me 3 months to finish 5 classes with them , I DON”t recommend this place for my enemy !"

"Purchased 3 lessons as well as a motorcycle road test accompaniment. I had Mr.Osario as an instructor. Upon meeting him i told him ive been riding for about 2 years and just need practice doing circles and 8s. The 3 lesson were all booked one after another so i had 2hours and 15min to practice in one shot. Instead of using the majority of the time practicing my slow speed maneuvers he instead made me drive around college point for most of it. I probably had 30 min or less out of the 2hr and 15min to actually practice my circles and 8s. When it came to the test date, my appointment was at 11. I meet him there at 10:15. At 10:30 he claims his car was low on gas and hell be right back. At 11 the dmv instructor comes to be asking where my instructor is. Already this lady was mean. Mr.Osario didn't come back until 11:10 seconds after the lady threatened to reschedule. Upon finishing the test and feeling like i did well. I look back at Mr.Osario giving me the thumbs up and i felt confident that i passed as well as he did. Much to my surprise i didnt just fail but i failed miserably. I called the office after to explain everything and all they can offer me was another lesson and road test tag along for $260 dollars. I dont recommend going to this place theres way better options in NYC."

"I contacted them to provide a car for me to take my road test and schedule my appointment. They were really great and made me feel less nervous about my road test. They provide so many different services from actual driving lessons as well as defensive driving courses. The prices are reasonable and the overall vibe of the staff is great!"

"I was overall very pleased with my experience here! Very professional environment, and Alex was a very excellent instructor. He made sure to correct any mistakes he saw, and gave feedback that was very helpful. He’s really patient too and respectful! Highly recommend Alex as an instructor!"