Successful Auto Driving School INC. 67 West Merrick Road, Valley Stream, NY 11580

"I had bad experiences with the instructor Kevin who was very unprofessional and apathetic. During my lessons with him he was glued to his phone. Teaching me how to drive was the least of his concern if his phone had anything to do with it. Never called before arriving late for my lessons, and when he was late, he did not acknowledge it with an apology or explanation. Also, When a guy yelled out an insult at me while waiting at a red light, Kevin entertained it by laughing. Which was EXTREMELY disrespectful, unprofessional and discouraging. I had a much better experience with instructor Antonio who was very helpful and engaged in every lesson I had with him and really helped me prepare for the road test (which I passed thanks to Antonio). As far as the driving school itself, the service received on the phone was professional, the 5 hour class was conducted well, and overall organized behind the desk."

"Update: I didn't get a refund. I got an additional free lesson with a better and more attentive instructor, Watson. I think the responsibility should be on the driving school to ensure their instructors provide attentive, quality instruction and give adequate time. The school shouldn't be content with allowing its instructors to take advantage of students who may not know better or know how to handle the situation. I'm finishing my package but I don't recommend you get lessons here. If it's for convenience, stick to one lesson to try it out. Don't get the package. You are unlikely to get your money's worth. the customer service is excellent, professional, and patient. Lisa really has made it an enjoyable experience. I recommend that if the instructors cut your lessons short, you tell the school. Give constructive criticism to the school. The instructors may not give you your adequate time or listen to you. For the most part, they were impatient and rude when I made mistakes. After asking to be spoken to respectfully, my lesson was cut short close to my exam, and Jean, the instructor, left. Jean cut my lessons short to go to other places and arrived late more than once. For a long time, I was patiently taking harsh statements in response to my mistakes. Jean did make it up to me by offering to refund or give free lessons for the lessons cut short. But cutting my lessons short right before my driving exam is unacceptable. The customer should be valued more than trying to cover your own skin. Especially when you disrespected the customer by arriving late or cutting short their lessons or speaking to them in a harsh manner on a regular basis. What I learned is that the drivers do not always value the students or the hundreds of dollars that they pay to learn or practice. Don't start with the package. Some schools give an hour instead of 45 min. I feel a sense of having been significantly robbed by this school, although I'm grateful for the excellent customer service and when the experiences with the instructors were positive. I'm thankful for the practice and that my skills are better than when I started. But this wasn't a good driving school. There's too much dishonesty and disrespect."

"my experience; I have never driven a car before, I speak Spanish, the school says basic English is enough to learn. I bought the package for the $750 package, the 5 hours was nice. Driving classes? I don't totally recommend them, my Instructor was Eugene. After 15 classes, I was still scared that I wasn't ready for my driving test, but I still tried to do it knowing that I might not pass it, I had to. watch YouTube videos to learn many things, why? you don't speak Spanish? No, you just didn't show me how the car works, we just go and drive. I didn't know what I was doing but just raise your voice and if I need you to explain more than once sometimes and it shouldn't be a problem. but your gestures and faces are quite annoying as a student is on the verge of stress. then something goes wrong, he laughs sarcastically at you, is that professional? They don't give me classes for free, they don't give me classes for charity, he's on the phone from the beginning of the class until it ends; Patience is the virtue of a true instructor, many times when the class began I already wanted it to end immediately, I recommend him as an instructor only if he has the ability to withstand these attitudes and if he has his doubts resolved because he will not explain, I repeat I learned at the expense of all; I probably won't pass the test but my goal was to try to learn as much as I could and that's what I did."

"Although I failed my first test. I also failed again today. My instructor Emmanuel was great! Miss Lisa the 5 hour class instructor was great! The last driving lesson I had was a different driver. I had an issue with this driver the day of my last lesson because the instructor didn’t trust me to drive. He hovered his foot pressing the breaks before I even got off my block! Today someone in the office decided to send me that same driver that made me gain anxiety before with that same car he picked me up in. Today, I was supposed to be picked up at 8:15am, this driver called twice before the time. I reached my road test appointment around 8:35am. Before pulling off my seat wouldn’t adjust which was the first issue. I adjusted the mirror and I reached over to adjust the right mirrors but as I started to drive, the mirrors fell, second problem. The breaks on this car, is unsafe for everyone. This was the same driver that called the company saying and I quote “I think we should end this lesson.” I don’t think this car is safe to be driving! If you have no other choice but to use their car because your family doesn’t own one - I suggest you contact a different company. Furthermore, I won’t be using the services again because my very first instructor a few years ago taught me how to parallel park the last day of my driving lesson which was maybe two hours before my very first road test with this company! P.S. I wasn’t asked to parallel park or do a u turn on todays road test…"