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Mount St. Mary's Primary Care
5290 Military Road, Lewiston, New York, United States
About the Mount St. Mary's Primary Care
Mount St. Mary's Primary Care is a leading healthcare institution located at 5290 Military Road in Lewiston, New York. As a primary care provider, we offer comprehensive medical services to patients of all ages, from routine check-ups to managing chronic conditions. Our dedicated team of healthcare professionals is committed to providing personalized and compassionate care to ensure the well-being of our patients. With state-of-the-art facilities and a focus on preventive care, Mount St. Mary's Primary Care is your trusted partner in maintaining good health. Visit us today and experience the difference in quality healthcare.
Photos of Mount St. Mary's Primary Care
5290 Military Rd Ste 8, Lewiston, NY 14092, United States
Opening hours of Mount St. Mary's Primary Care
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Mount St. Mary's Primary Care
"Horrible! The doctor I have been seeing is great, but this part of catholic health is so inadequate. They put things on my visit summary that are not even problems and they say these issues were addressed when they absolutely were not because they are not current medical problems"
"I waited for a least two months for my first appointment. It was for a Saturday. I get a txt Friday confirming the appointment. I go there Saturday and the office is closed. lol."
"If I could put zero stars that's what I'd give this clinic. Doctor seemed polite and approachable, however the clinic and especially the management and billing leave a lot to be desired. I got this clinics referral from my insurance Cigna and was told they are in-network.and my annual physical cost is zero per my plan. I confirmed this with the clinic as well, BEFORE i booked an appointment, then at check-in and at checkout after my visit. at all times I was told not to worry, that my annual wellness visit is covered in full. I also booked physicals for my spouse as well a week later. Then I received the bills, and they charged us "facility charges" under a second bill for each of the visits, billed the visits as "Illness" instead of "wellness" and "facility charges" of $249+ under a "diagnostic" visit. Since November 24, we are being given a runaround by the clinic and billing department for Mt St Mary's. The billing sends us to Donna, the office manager, and Donna refuses to help us or explain the charges, and sends us back to the billing department - who then calls Donna anyway to check on the claim. The billing department investigated the codes yesterday and informed me that the codes were in fact wrong, and did not look like wellness charges and that she would follow up with the office manager and have it fixed... but after a discussion with "Donna" told me that it is"probably correct" and referred me to a patient advocate "J. Quigliano" who has yet to return my calls. In a conference call with my insurance the billing representative forwarded our concerns to a billing supervisor, Jennifer, who has also yet to return calls to both, us and our insurance. I would strongly recommend anyone visiting this facility to go the extra mile and find another doctor. I was told i confidence by two of the staff at the clinic that its better for me to find another doctor because this situation will keep coming up with Mount St Mary's. They are just out to file false claims and cheat the insurance companies under the name of "Catholic Health" Shame on you. Robbers on the street in the name of Catholic Hospital, $239 facility charge in addition to doctors $183 charge for a 5 minute visit, how do you justify that, that all to see my nose, throat, and hear my heartbeat during physical. SHAME SHAME SHAME...................."
"Dr. Trock is probably the best MD I’ve had treat me. He took me is as a patient when I moved to Buffalo. I’ve been with Mt Saint Mary and Dr. Trock for over 3 years now. He’s very knowledgeable and Listens to his patient. The office personnel are amazing as well!"
"I've never met a Dr like Dr. Trock ! He's very sharp and genuine! Ladies in the office are very nice and on top of it and nurses by far the nicest I've ever seen! Never had issues there!"
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