Labcorp,

1336 Union Street, Schenectady, NY 12308

"Nickie, the phlebotomist, was great. She has professional bedside manner, when assisting my mother. She asked questions and made sure she was comfortable. They have a kiosk station to register. It asks for your drivers license and insurance information before you are called for blood draw. They have parking in the back and when we were there , it was not crowded."

"Went in yesterday January 13th and got there maybe 20 to 25 min. B4 they closed and the 2 women that were working said they didn’t have time for me. According to google says their labcorp closes at 12:00. And I told them and they said no we always close at 10:30. It wasn’t 10:30 yet they could have took me. They had only 1 other person in there and me. When you’re in healthcare you should take the time for others. They were obviously in a rush to leave. They sent me to the one on state street. They have great customer service on state street so I will just go there all the time now. My boyfriend was with me and our toddler was with us when they turned me away we just looked at each other and just can’t believe how lazy. They had time for me and best part is when I went to the other place, took the girl only 5 min. So the two women on union street would have still got to leave at 10:30."

"This rating is not about the technicians. They were great. The problem came when I received a bill from my insurance saying the bloodwork wasn’t covered bc they are an out-of-network provider. Why couldn’t they tell me that before I had blood taken???? They never asked for my insurance card I don’t think but they must’ve bc they knew who to bill. I filed a grievance with my insurance company but I’m not sure it’s their fault…"

"Only one person working today at Union Street location when I got here at 7am. This woman was wonderful and caring. She knew what she was doing, a true medical professional. Highly recommend !! 12/27/23."

"The place was easy to get to and clean. BUT they have one person working. She was lovely, but clearly overworked. One person to take a waiting room full of people and have to do all the draws as well as admin work? That’s ridiculous!! Especially in the morning when everything is a walk-in and you have a full waiting room of people fasting!"