Quest Diagnostics
1370 Military Road, Niagara Falls, NY 14304
Hours open
Monday:
6:00 AM - 4:00 PM
Tuesday:
6:00 AM - 4:00 PM
Wednesday:
6:00 AM - 4:00 PM
Thursday:
6:00 AM - 4:00 PM
Friday:
6:00 AM - 4:00 PM
Saturday:
6:00 AM - 11:00 AM
Sunday:
Closed
Photos
Location & Phone number
1370 Military Rd, Niagara Falls, NY 14304, United States
About the Business
Quest Diagnostics is a leading health institution located at 1370 Military Road in Niagara Falls, New York, United States. They offer a wide range of diagnostic testing services to help individuals and healthcare providers make informed decisions about their health. With state-of-the-art technology and highly trained staff, Quest Diagnostics is dedicated to providing accurate and reliable results in a timely manner. Whether you need routine lab work or specialized testing, you can trust Quest Diagnostics to deliver quality care and exceptional service.
Reviews
"Staff excellent however the 6am appointments are actually 620. People need to get to work 30 minutes before 1st appointment to set up or whatever needed to start at 6 am"
"The place is total mess. Even if you have appointment and arrive timely you have to wait long (sometimes about an hour or so). The place is always overcrowded. No reasonable safety measures. The staff is great - they work real hard. But absolute mismanagement kills any good effort. It was my last visit to this location."
"Arrived on Sat 12-9-23 at 10 am one hour prior to close with my 87 year old mom with a uti. Signed her in when the door opened and the nasty worker came yelling “ who does Not” have an appt needs to leave, I approaching and asked can my mom please be seen I prefer not taking her to er and sit all day exposing her and I to other illnesses going around and her answer was it dosent matter!!! We can not see her."
"Horrible! This is the worst location I have ever used. I came in 10 minutes early and I have been sitting here for nearly an half hour with an appointment. I never waited this long at any location before. The waiting room is packed at 7:58 am. It even has a lousy security guard. I never seen one at any other location. Lesson learned go somewhere else."
"Without any hesitation I can say I have never seen such an unprofessional and rude attitude towards people in my medical carrier! My son was very unlucky to have Janae( I really hope she didn’t give me a wrong name) for his phlebotomist, not only she had extremely rude and aggressive attitude from the very beginning but her skills as a phlebotomist were very poor! I have worked with a lot of phlebotomists, and my son has been through plenty of blood draws this past year, but we have never seen such a low level of professionalism and customer service! The little boy was in so much pain and discomfort, and he is such a patient and tough guy! We had to use this location because our research team did sent us there, and I was quite shocked how people like this work there, because looking at the Quest website, they are promoting pretty different believes and values! I am really sorry I had to write such a review, because I am sure there are also wonderful people working for Quest, but this phlebotomist does not belong to any organization which values its customers!"
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