Central Carolina Foot And Ankle

"Dr. Liao was amazing. Very professional and friendly and distracted me through the painful (numbing part) of the procedure. He talked to me through every step of the way so I was informed. Highly recommend!"

"I have never had a more pleasant experience at a doctors office than I did at Central Carolina Foot & Ankle. The nurses and doctor were so warm and friendly and put me at ease completely. Dr. Sotelo talked to me like we were best friends during the whole procedure and made me feel so comfortable. I could tell immediately I was in good hands. I would recommend this location 100% and am thankful I found them!"

"My son went to see Dr. Hill at CCFA and I found her to be informative, compassionate and skilled. She explained the procedure, follow up care and gave us written instructions. Dr. Hill described what to expect for recovery and reasons to contact her for unexpected but possible complications. She was efficient and pleasant through out the appointment. We asked questions about the procedure and activity restrictions during recovery. All our questions were answered. I would definitely recommend Dr. Hill for podiatry care."

"I went to CCFAA for treatment of a terribly painful ingrown nail, and saw Dr. Liao, who I couldn't recommend more highly! His bedside manner is very pleasant, he explained the condition and available treatments, walked me through the procedure ahead of time, kept me distracted during the most painful part of the procedure (the numbing shots), and went over follow-up care very thoroughly. In addition, the support staff (receptionists, nurses) were excellent, very efficient and friendly. Check in to check out only took ~1 hour. Very satisfied, will definitely return if I have future issues arise."

"Until my appointments with Dr. Hill I had always had very positive interactions with medical professionals. Over the years as I’ve interacted with doctors I’ve always felt respected as a patient and that my input was valuable to the diagnosis and treatment of whatever was going on. I can say unequivocally that Dr. Hill’s manner and demeanor were the worst I’ve come across in a medical professional. Although I was concerned about her communication and attitude in the first visit I returned for my follow-up appointment hoping that the previous experience was just a fluke. Sadly, it was not. In my second (and now last) visit it her behavior was worse. The cornerstone of quality medical care is trust. This trust relies on respect and communication. Unfortunately Dr. Hill was dismissive, condescending and unwilling to listen to my input as a patient. She showed poor reasoning by making hasty generalizations without listening to my description of how my symptoms change depending on my footwear. She even contradicted herself by giving me conflicting assessments of what will influence/ameliorate my symptoms. The worst part, however, was the way that she talked to me. Rather than compassionate, she seemed annoyed. Rather than focused on clear and respectful communication she was combative. Rather than appreciative of my business as a patient, she seemed entitled and arrogant. Her attitude and manner did not earn my trust."