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Novant Health Occupational Medicine - Matthews
9600 East Independence Boulevard, Matthews, North Carolina 28105
About the Novant Health Occupational Medicine - Matthews
Novant Health Occupational Medicine - Matthews is a healthcare institution located at 9600 East Independence Boulevard in Matthews, North Carolina. As a trusted provider of occupational medicine services, they offer comprehensive care for work-related injuries and illnesses. Their team of doctors and healthcare professionals specialize in treating a wide range of occupational health issues to help employees get back to work safely and quickly. Whether you need a pre-employment physical exam, injury treatment, or ongoing health management, Novant Health Occupational Medicine - Matthews is dedicated to providing high-quality care for all your occupational health needs.
9600 E Independence Blvd, Matthews, NC 28105, United States
Opening hours of Novant Health Occupational Medicine - Matthews
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Novant Health Occupational Medicine - Matthews
"I went there to get a Drug screen done and one of the techs was so nasty to me. She got upset because I was what she called taking too much time to wash my hands. She then brushed forcefully up against me and I returned it right back to her. She then said I hit her and called for me to be removed. I was so shocked this happened. She was so loud and unprofessional. As a nurse, I have never seen this kind of unprofessional behavior in a professional healthcare setting from an employee. This lady for some reason feel as though it is okay to act like this!!! It matter what kind of workers you have representing your company!!!!!"
"one of my coworkers at my vet clinic tested positive for covid, so i decided i’d get tested to stay on the safe side although i am vaccinated. i went to the novant health urgent care 2 days ago looking for a walk in appointment, but considering they were so busy i decided to just schedule an appointment for both their sake and my own. the soonest i could get in was wednesday (understandably) which was today. i was running a little late for my appointment because there was a tree that fell in the road so there were workers moving it out of the way. stuck in traffic, i called THIS OFFICE thinking it was the urgent care. the lady who spoke with me over the phone is what caused this review. i cannot speak on their medical care or their doctors/nurses, but what i will say is that if you are going to be on reception in the healthcare system, PLEASE be patient and kind.. i understand what our healthcare workers have been going through during covid has been horrible, but it’s no excuse to be rude, short, and unhelpful to someone over the phone who is looking for medical care. the receptionist did not even attempt to give me a proper phone number, just gave me attitude about calling the wrong office and told me they do not do covid tests. i was surprised when i showed up and realized that i called 9006 rather than 9006-B and that the woman couldn’t have given me the number for the office directly beside them while we were speaking on the phone. again, my whole point in this review is PLEASE BE KIND!! it’s not the fact that this woman didn’t help me, it’s the fact that she gave me such an awful attitude unprovoked. directly to whatever receptionist i spoke to— i understand your job is stressful ma’am and i’m sorry for that, but i was very respectful over the phone and did not deserve the tone i got back. i was originally already on the verge of a panic attack when i called.. TMI but i have been in 2 accidents (cars totaled) in the past 3 months and was afraid to drive somewhere out of my comfort zone today! the tone this lady took with me over the phone really escalated how i felt during my drive and that upsets me considering (like i’ve said before) the woman at your reception desk is working in HEALTHCARE!!! my heart was racing since i wasn’t even sure if i was driving to the right office after i got off the phone with her. i thankfully did get covid tested in the office beside this one, but wow. that phone call left me not knowing what to do and i wasn’t expecting those feelings when contacting a medical clinic."
"If I could do zero stars I would. I get here and they told me It's Novant's policy that anyone under the age of 16 isn't allowed in the facility so I couldn't bring my infant daughter in. I do my healthcare with Novant and this was the first time hearing this. There were no signs posted with this information, nor was the info listed on their website. I waited over an hour and a half to pee in a cup and the place was not busy! I will do whatever I can to avoid having to go to this place again."
"It’s 3:04pm and I’m currently sitting in the lobby listening to the receptionists,RMA/CMA and someone in PPE talk about their mother in law tests results of COVID and who’ve they’ve been around and all this unnecessary conversation for my ears when I’ve been here since 2:24pm to take a drug test!!! There was only ONE PERSON in the lobby ahead of me, why does it take so long to take a drug test??? We’re in the middle of a pandemic and that’s what u choose to discuss at work? ....it’s 3:16pm and I’m now leaving. I’m a patient of Novant Health so the service I received here versus what I expected was an absolute disappointment. I’ll make sure I never return here ."
"I went in for immunization vaccines and a physical. From the receptionist to the CMA and then PA, everyone was very sweet and gave you a sense of comfort. Miss Donna is the biggest sweetheart! The receptionist was really helpful with making sure I had all my paperwork in line and has the most delightful attitude. They work really hard to make sure everyone is taking care of in a prompt and sincere manner. There was a Novant Occupational Medicine closer to me, but I saw the reviews were quite negative. I’m glad I went the extra mile to this location. I would highly recommend this location!"
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