Foot & Ankle Associates
15419 Hodges Circle, Huntersville, NC 28078
Hours open
Monday:
8:15 AM - 5:00 PM
Tuesday:
8:15 AM - 5:00 PM
Wednesday:
8:15 AM - 5:00 PM
Thursday:
8:15 AM - 5:00 PM
Friday:
8:15 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
15419 Hodges Cir STE 200, Huntersville, NC 28078, United States
About the Business
Foot & Ankle Associates is a premier medical institution located at 15419 Hodges Circle in Huntersville, North Carolina. Our team of expert doctors specializes in providing comprehensive care for all foot and ankle conditions. Whether you are suffering from a sports injury, arthritis, or any other foot-related issue, our dedicated staff is here to provide you with the highest quality of care. Visit us today and take the first step towards healthier feet and ankles.
Reviews
"I visited Foot and Ankle Associates and initially had a positive experience with Dr. Biela, who generously offered a free service for the removal of my ingrown toenail as a veteran. However, there was some miscommunication within the office, leading to confusion and an attempt to charge me by a front desk associate named Michelle. Unfortunately, I encountered unprofessional behavior when trying to resolve the matter with Catie, who hung up on my wife and me. This was disheartening, but Carla later stepped in and took it upon herself to address the issue promptly. While there were challenges, Carla’s intervention demonstrated a commitment to customer satisfaction, ultimately resolving the matter. Going forward, I recommend ensuring all details are clarified upfront to avoid similar misunderstandings. I do however believe for this office to work effectively something should be done about the professionalism among some employees. There are a few employees such as Michelle and Katie that seem to bring petty drama into the practice both in office and out. Giving and descriptively saying you’re going to give a free service and then trying to charge after by harassing us making phone calls is completely unprofessional. We were told about the inside drama that goes on at this location and how employees completely undermine each other. It’s disgusting to me that even clients get wrapped up in this drama, because of select people like Michelle and Katie that want to bring it into their workplace ruining it for the few hardworking employees that are there."
"The staff is great. Dr. Shapiro has a wonderful bedside manner. He was very thorough and I left the office knowing what was my problem. I feel I am in good hands"
"I could not have found a more professional and patient-centered practice than this location. The staff are friendly and accommodating. Wait-time is very minimal. Dr. Shapiro is awesome. He’s knowledgeable and genuinely cares."
"Dr. Shapiro and his staff are great. He is very patient and explains everything so you as a patient can understand. He had been our family foot doctor for over 20 years. Love him."
"I've been going to Dr.Shapiro for a few years now. He was my surgeon for a charcot foot. He did a great job and continues to give excellent service. "Kate is great!" Should be a slogan at this office. She is always so nice, professional, and genuinely concerned for my well being.She attends my foot maintenance and makes me feel comfortable"
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