The Real Computer Doctor
107 Turkey Oak Drive, Durham, North Carolina, United States
About the The Real Computer Doctor
The Real Computer Doctor, located at 107 Turkey Oak Drive in Durham, North Carolina, is your go-to electronics store for all your computer needs. From repairs and upgrades to new equipment and accessories, our knowledgeable staff is here to diagnose and treat any issues your computer may be experiencing. Trust our team of experts to provide top-notch service and solutions for all your technology needs. Visit us today and let The Real Computer Doctor keep your devices running smoothly.
Photos of The Real Computer Doctor
107 Turkey Oak Dr, Durham, NC 27704, United States
Opening hours of The Real Computer Doctor
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of The Real Computer Doctor
"I brought a very old Toshiba (purchased in 2009) that had since stopped working as of 2012 to Robert with the hopes of retrieving all of my old video, photos, and documents for nostalgic purposes. I was fearful that I wouldn’t be able to retrieve anything because I didn’t have a charger (something had happened w the actual power port to where it just wouldn’t turn on back in the day so I thought it was a lost cause) but Robert did his computer wizardry magic, restored my computer without a charger, and was able to retrieve every single drop of my college era and transferred it to my hard drive in a matter of days! something I had lost hope on retrieving since 2012! Robert was on top of everything! He was very professional, very insightful, & purposeful in ensuring great results while maintaining a fantastic customer service experience. He even had follow up suggestions for me after the service was completed! Robert knows his stuff and I would recommend him to anyone!"
"We had arrived back home from a wonderful family Christmas trip and I started downloading the images...and the hard drive crashed. On that drive, were over 44 thousand photos of once in a lifetime events and experiences that occurred since 2019, images that I thought were being backed up in the cloud. I spoke with a representative of a company that specializes in recovering data under these circumstances, and I was told that it would cost two to three thousand dollars to retrieve the photos, but that wasn't happening. So, after the initial anger and frustration of the whole situation had subsided, I searched for alternatives online and The Real Computer Doctor was first in line with a 5-star rating and a convenient location to boot. So I gave Robert a call and he was courteous, understanding and knowledgeable. He was willing to help out, even with the post-Christmas rush going on and New year's eve right around the corner. He explained the problem with the hard drive and worked on recovering our images for several days. Well, I'm very thankful to be able to say that his expertise and dedication paid off, as Robert was able to recover all the irreplaceable images. He did so with kindness and professionalism at more than a fair price. Robert Clarke, the Real Computer Doctor, will be the first number I dial if I have ANY computer issues. My family and I are grateful for his honest and timely efforts on our behalf. I urge you to give him a call if you have a computer problem of any kind. You'll be glad you did."
"I found The Real Computer Doctor from a Google search, rad the reviews and decided to contact them. I sent a message and received a response promptly. I sent a few pictures of the damage and he said he could fix this. I dropped it off on Thursday, December 21st. With this being the Christmas season and a last minute decision, I knew it was going to be after Christmas when I got it back. Robert kept in communication and told me my part would take 3 days to get here. Well, to my surprise, he called today (Christmas Eve) and told me that my laptop was ready to pick up! It was MUCH less than buying a new computer and also repairable even after another popular "chain" company told me it wasn't fixable. I'm very happy with the service and my son will have his laptop back after almost 2 years of not being able to use it. I would highly recommend The Real Computer Doctor for your computer needs. He's now saved in my phone for future reference."
"My experience was an exceptional one. From the beginning of the process to the end. Punctuality, Precision, and Performance was impeccable. I needed a laptop for work from home with a larger screen. I pulled put my 17 inch Lenovo laptop that had blinked out on me a while ago. The Real Computer Doctor upgraded my laptop and restored all the features to a fine tune. I am now able to proceed with my laptop for work without having to purchase a new PC. Thank You for the Computer Doctor. I recommend his services for all your hardware and software needs."
"Contacted Robert for help with my laptop. Robert was prompt, polite, patient, knowledgeable, and very professional. When I explained the problem I was experiencing, Robert told me "I'm going to try to save you some money by trying to fix your problem over the phone". Sure enough, he was able to help me over the phone with step-by-step instructions that got me up and running in about 10 minutes....and he didn't charge me a dime!! It was a pleasure dealing with Robert, he'll be our family's go-to guy for any issues we can't handle with our computers. Excellent experience and highly recommend Robert, The Computer Doctor!!! Thanks again Robert!!"
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