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TCR : Triangle Cellular Repair
601 West Rosemary Street, Chapel Hill, North Carolina, United States
About the TCR : Triangle Cellular Repair
TCR (Triangle Cellular Repair) is an electronics store located at 601 West Rosemary Street in Chapel Hill, North Carolina. Specializing in cell phone and electronic device repair, TCR offers expert services to fix cracked screens, water damage, and other common issues. With a team of skilled technicians and a commitment to customer satisfaction, TCR is a trusted destination for all your repair needs. Visit us today for fast and reliable service for your electronic devices.
Photos of TCR : Triangle Cellular Repair
601 W Rosemary St #105, Chapel Hill, NC 27516, United States
Opening hours of TCR : Triangle Cellular Repair
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
Day off
Reviews of TCR : Triangle Cellular Repair
"My charging cord broke inside my iPhone and it was a long piece. I called this place, was given two quotes, depending on how bad it was. I was in an out of the store in under 5 mins with the piece removed for only $10. It was the perfect experience!"
"Do not go here!! Communication and expectation management is non-existent! From the get go there were red flags that as soon as I told my husband about he asked why I was going to this place and I should have listened. The screen to my Pixel 7 Pro got cracked on a trip. As soon as I got home I started calling companies in the area concerning a repair as it was a brand new phone and I didn't want to have to replace it. I called one place that told me they didn't have any screens for my phone in stock , so I then called TCR. They said they had it in stock and could order the part for me as soon as I came in and put a deposit down. I double checked on the item stating that the last place I called didn't have the item in stock. James assured me they did, so I went right in. As soon as I arrived at the store 15 minutes later I was told that they didn't have it in stock but they could order an after market part for half the price. He assured me that it had a year warranty and would work with my phone. I do everything with my phone, and I wanted it fixed so I agreed. I put a deposit down and he said he would order the part and they would have it by Tuesday. Tuesday comes and I call them to see if they have it, they don't. I haven't heard from the shop at all, so again I call Thursday (they said 3-5 business days and Thursday would be 5 business days from when they ordered the part) I gave them a call. He said they had it in stock but at this point it was late in the day since they never called me so I wasn't able to bring it in until the next day. I bring it in on Friday and James tells me it will only take an hour for him to fix my phone. I tell him I have a trip on Monday and I'll need my phone back by then. He assured me it will be ready so I leave the phone and plan to come back in an hour. I go back to pick it up and he tells me that the part they ordered doesn't work for my phone and that in the process of trying to fix it my phone can't be put back together. He tells me they will overnight the part and have it fixed by tomorrow (they are open on Saturdays). It's Saturday afternoon I haven't heard from them so I called again, only to find out the manager can't guarantee a part can be overnighted, James isn't even working today and they won't be able to fix my phone. So I am stuck with the horrible loaner phone they gave me for a cross country trip where I am a maid of honor in my sister's wedding. When I finally get home from my trip I have to call them yet again to find out if my phone is fixed. Miracle of miracles they say it's fixed. I go in, pick it up and give them back the loaner. On my way home I figure out the fingerprint scanner isn't working. Thankfully my husband is a software engineer so he could fix it for me so I didn't have to go in and deal with this terrible company again."
"Another great experience. This is the third time I've had a battery replaced in a device at TRC in Chapel Hill. It's been an awesome experience every time. Staff is friendly, prices are reasonable, and the outcomes successful. Highly recommend!"
"Very helpful, friendly staff and dedicated service. I was able to receive the help I needed to order the right part for my phone. The repair was very quick and the attendant made it known to customers that entered the store after me that he was working to complete my repair service first before beginning the next repair. I appreciated that he dedicated his time to finish repairs in order rather than start several jobs at once, increasing the repair time for each. This type of management also allows the next customer to budget their time and know when to return for their repair to begin. I waited in their lobby for my repair to be complete. The lobby area is a nice, clean environment with comfortable seating and great relaxing music. The attendant also gave me helpful information on the battery life of my phone and how to monitor it. The next time I am in need of phone repairs I will definitely come to TCR."
"TCR is the best! I brought my toddler-battered old iPhone SE in this morning and they were so very helpful and understanding about the condition of the iPhone (no judgement which is so different from other places…!). I asked if they could use parts from another old SE and Matt helped not only restore the screen but also switched the battery from the other old phone so now we have an iPhone SE in great working condition! Amazing!"
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