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Pridgen Brothers Contractors
720 Davis Avenue, Whiteville, North Carolina, United States
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About the Pridgen Brothers Contractors
Pridgen Brothers Contractors is a general contractor located at 720 Davis Avenue in Whiteville, North Carolina. They specialize in providing top-quality HVAC solutions, including the installation of the REME HALO® in-duct air purifier, Mitsubishi Electric Trane HVAC systems, and Trane ductless systems. Their services also include maintenance checks, emergency repairs, and the installation of Trane CleanEffects™ Air Cleaners, liquid-cooled home standby generators, and smart home systems. With a commitment to exceeding client expectations, Pridgen Brothers Contractors offer personalized consultations to ensure that each client receives the best service for their heating and cooling needs. For more information or to apply for a position, contact tbowen@pridgencontractors.com.
Photos of Pridgen Brothers Contractors
720 Davis Ave, Whiteville, NC 28472, United States
Reviews of Pridgen Brothers Contractors
"VERY disappointed in their services. We are in process of moving down to NC from Ohio had them come out to fix it because of no heat. They refilled coolant but did not fix leak. When we came back a month later air was not working and had a huge electric bill because it had been running nonstop while we were gone. Had them come out n fix it put in 2# of coolant n shut down main unit saying it needed a mother board n part was ordered. They have been out 6 times and still not working more than a few days. No heat still main unit shut down n no part. They have put coolant in all 6 times and is not holding it. Even I am smart enough to know there is a leak that needs fixed. Will be contacting Trane to let them know that Pridgens people do not know what they r doing."
"They came and said that they fixed the leak and I had no other leaks now my compressor has gone out due to a leak and low Freon. Called them and they said we fixed your leak you probably got another one after we fixed that one I mean it happens is what she said now I’ve to fixed the compressor and my unit is about 6 years old. They do not stand behind their work like they claim."
"I am so disappointed to leave this review after reading the others. The Pridgen brothers installed our Trane HVAC system in 2019. Last week our house almost caught on fire because the HVAC electrical wires were not secured when it was originally installed. This resulted in a loose heating leak that eventually blew our main control panel and electricity to the house. We went 4 cold days without heat and electricity. The cost so far to repair the system is at 1,200. It is a shame because if the wires were tighten at the time of installation, this would have not occurred. We reached out to the Pridgen Brothers first and foremost to let the brothers aware of our experience to ensure future customers were not receiving rushed services or loose wiring. We also requested some form of responsibility and financial support/ assistance. However, the brothers have not offered support or even a response. I know no one wants unhappy customers or an experience like my husband and I have had. What I hope is for companies to be human and to accept responsibility when accidents occur."
"Very happy with our new HVAC unit just installed today. When called to check out our old unit Donald was there that same day. Within a week the new unit was installed. Working great. Crew was again on time and did a great job. Now that's how you run a successful business. Thank you so much. Ready for the next heat wave :)"
"so far so good will up date at later time. Finished installing Heat Pump system , half outside half inside. Works fantastic and super quite. I've had this unit 12 years and only had 2 problems but pridgen bros repaired them under warranty fast and efficient. Jef seems to know their product perfectly and is someone I consider some one who has a high level of integrity. My next unit if I ever need one will come from Pridgen Brothers."
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