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Roberts Electrical Service inc
52 Killian Street, Waynesville, North Carolina, United States
About the Roberts Electrical Service inc
Roberts Electrical Service Inc. is a trusted electrician located at 52 Killian Street in Waynesville, North Carolina. With years of experience in the industry, our team of skilled professionals is dedicated to providing top-notch electrical services for residential and commercial properties. From installations to repairs, we handle all aspects of electrical work with precision and efficiency. Customer satisfaction is our top priority, and we strive to exceed expectations on every job. Contact us today for all your electrical needs.
Photos of Roberts Electrical Service inc
52 Killian St, Waynesville, NC 28786, United States
Opening hours of Roberts Electrical Service inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Roberts Electrical Service inc
"Shannon Robert’s did an A number 1 job for me today. I’ve used him before and will use his company again"
"Shannon has done work for me at my home and business. Not only is he a great guy, but he and his staff have done high quality work. When I needed some work done at my office that was very time sensitive he had someone at my office very quickly and work was done right the first time. He always asked me, after his people have done work for me, did they show up on time, were they courteous and were there any issues? This guy cares about his business and his clients. I highly recommend his services."
"We made several attempts to get an estimate for an electrical job associated with the install of our HVAC unit. Shannon very nicely apologized for the delay and promised to get us an estimate. The day of the install of the HVAC unit we still hadn't gotten an estimate, but Shannon returned our call that day while the other contractors were there. He didn't remember the job, we had to remind him who we were. He said "oh yeah, it's a straight through the attic job" and gave us a reasonable verbal estimate. He sent someone to the job and it was done that day. The job was not satisfactory. A month later we received a bill by email and it was 3X higher than the verbal estimate Shannon gave us. I emailed Shannon back and asked him to call us to discuss the bill as it was 3X higher than we were quoted. I did not receive a call back. Today I received another emailed bill, I again asked for a call to discuss. Shannon called and had a very heated conversation with my husband, a completely unprofessional conversation. Shannon did agree to drop the price of the invoice by about $100. Although we felt it was still completely unfair and over priced we agreed to pay the lesser amount. We requested a revised bill and agreed we would pay it over the phone as soon as we received the email with the revised price. Shannon refused to send a revised invoice. He wanted us to pay the agreed upon price and he would mark the original bill as paid. He said we could trust him to do that. In our experience with him, he was not trust worthy and we asked for a revised bill again. He absolutely refused to sent a revised bill. I paid the bill IN FULL, the entire unfair amount. Our experience is this... Over priced, dishonest, unprofessional. We will never use Roberts Electrical again, and don't recommend you use them either."
"Shannon and his crew are professional, highly qualified and organized. We highly recommend them to anyone who needs any kind of electrical work done. They were friendly, respected our property, got to us fairly swiftly and they use good quality materials. 5 star rating in our book!"
"This company is the best experience we have had during the building process. With Roberts electric you get quality work and service and the owner Shannon offers great advice on all your electrical needs, his employees are polite knowledgeable and easy to be around. Don't hesitate to use this company."
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