Geek Squad
About the Business
Geek Squad is a technology institution located at 3222 Peoples Street in Johnson City, Tennessee, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or troubleshooting, we've got you covered.
As an Apple Authorized Service Provider, you can trust us for repairs and solutions. Our In-Home Advisor can visit your home to show you what's possible and create a customized plan for your tech needs. We offer services for phones, computers, tablets, TVs, smart home devices, appliances, gaming consoles, cameras, and more.
Geek Squad offers same-day Apple repair in many locations, with iPhone screen replacement starting at $129. Our services include setting up, protecting, and repairing your devices, as well as installing new technology in your home or vehicle. We also provide expert advice and support online, on the phone, in your home, and at Best Buy stores.
Whether you need your TV mounted, appliance repaired, car electronics installed, or cell phone fixed, Geek Squad is here for you. Our Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your technology and stay up-to-date on the latest innovations.
Photos
Location & Phone number
3222 Peoples St, Johnson City, TN 37604, United States
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Reviews
"Customer service on the phone was informative. A little hard to understand but did resolve the problem over the telephone"
"DO NOT buy the Total Tech support, 2x they rescheduled my service.This is a total rip off, they never show up. They have an excuse every time. Do not waste your money."
"I’m disappointed in my experience in Johnson City’s location. They had my iPhone over 4 hours to replace my battery. Then told me the couldn’t do it because I didn’t pay in advance (they didn’t ask for payment). After that I offered to pay, then (at around 3pm) they said they could not do it that day. I ended up making appointment at he Bristol location (they were good) but it still took me over seven hours to get my battery replaced. Did not come close to meeting my expectations for that kind of service."
"I needed a radio at Best Buy, I got and paid for that. Then the radio it seems was draining my battery so I went back and as a courtesy they checked my radio and battery. Suddenly, for my October billing I see they're about to charge me $363.67 for 3 years to join the GOLD SUBSCRIPTION (whatever that is). This was presented to me in a Greed Squad email which I will dispute thru my credit card company if they don't erase this fee for absolutely NOTHING. I did not ask to join. I did not even know it existed. Do not ever go there without expecting surprise fees tacked on your card."
"We had a microwave installed last week by two of your employees and let me just say that they went above and beyond. I want to highlight that they were very professional and proficient at their jobs! Brad and Deondre are vital assets to your company and exceeded my expectations!"
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