Sewing Machine Repair by Terry

"Terry is awesome! I am a Family & Consumer Sciences teacher. Terry repaired a few machines for our classroom sewing lab. Terry is knowledgeable and a great communicator. She communicated with me at each step about needed repairs, cost, and about decisions regarding which machines to repair and which to use for parts. Terry also took time to teach me a little about maintenance and repair to keep our lab machines running better. In addition, Terry has been a great resource by email for recommendations about new purchases."

"Told me she would call me before doing work but conveniently forgot because she was "so many other machines." Her website says free estimate, all I got was 3 weeks of waiting and hearing nothing to $145 bill. Not recommended"

"I just picked up a Featherweight from Terry and I am very pleased with the transaction. She knew I was looking for one so she found one for me and cleaned & serviced it before I picked it up. It sews like a dream and is exactly what I wanted. She has serviced several of my machines and always did a great job!"

"Terry responds quickly and kindly to phone and email questions/requests! It was easy to drop off my machine on a Saturday morning. Thursday morning Terry called with her findings and solutions. She did not order parts without my approval. GREAT service!"

"Don’t go here. I asked for a specific problem to be Fixed and an estimate. She told me she charges $65/hour. What I got was no estimate, but a $162.50 bill and the machine was serviced and “cleaned”. No it wasn’t , still lint under the faceplate and the problem I wanted fixed , feed dogs too low, was not fixed. She has a weird social affect and is a poor communicator, as she did not listen to my needs and requested problem for my machine. And then when I complained,! she said I was blackmailing her. This is 2020 and writing an honest review to warn others, is not blackmail. Here is a photo of my machine after cleaning. See all the lint!!"