Dr. Salvador E. Gales, DMD 11905 Rockaway Boulevard, Queens, NY 11420

"He is very bad … I don’t know who said he is doctor …. My cousin she have pain right side of mouth and he fill the teeth left side … about right side he said go to another … he said I don’t want to do it crazy"

"One man operation, but better than lincoln"

"Dr Gales is a very pleasant dentist, he makes you feel very comfortable while he works with you to get your job done. Also he is very flexible as regards to making and keeping an appointment with you even if it is a last minute appointment."

"When making the appointment, Dr. Gales was very cordial. However, everything after that was a nightmare. I went in for a routine check-up. After taking x-rays, Dr. Gales showed me that I needed two procedures to be done, a root canal and a wisdom tooth extraction. So, as it is my right, we started asking questions about the costs of the procedure and what will be covered. Dr. Gales very quickly gave us some detail about the pricing, but would not give us a definite amount of what the procedures would cost. He also expected me to do both procedures right there and then in the office. This was a problem, because my insurance coverage is very limited and I would have to pay at least $1,500 for the procedures. We decided not to do the procedures that day, as we needed a definite answer on the pricing and the coverage I was entitled to. So we called the insurance company the next day and found out that there was a lot of things that Dr. Gales neglected to tell us, such as the fact that we would be responsible for paying for the anesthesia cost of the procedure. So we called Dr. Gales back to ask him to send a pre-authorization, as the insurance company asked us to request, and he went absolutely ballistic. He told my wife that she "was the problem," because she kept asking him questions about the pricing, which he repeatedly neglected to answer - and then proceeded to tell my wife to find another doctor to complete the procedures. . He also went on tell her that I would have had the procedure done if it wasn't for her. He also badgered her about the fact that we "didn't want to pay," which definitely wasn't the case - we just wanted to know what we were getting ourselves into. Because of his behavior, we now have to pay more for the procedures, because we have to have a new dentist examine me, and he used about $250 of total amount we are allotted yearly by the insurance coverage. Our piece of advice is to definitely call your insurance company to understand your own benefits. Do not leave this up to the doctors! By speaking to the insurance company we found out that we were covered for more than he was stating, and that there is a set list of pricing that needs to be followed!"