Cook's Heating & Cooling

"First time using Cooks HVAC. The technician, Jay, was very professional, prompt, gave attention to detail, answered all my questions, and followed through on my service requests. The cost for the service was very fair, and the technician did not try to sell a contract! Cooks will continue to be my HVAC company."

"Man I have never dealt with a company in this day and age that was more customer service driven than them. The service techs name was Mitch. I wasn’t home when they arrived, I was taking children to school. Mitch was prompt and on time (few minutes early I might add). He was very polite and just nice and courteous to me and my wife as well as my crazy dog kelo. I had a completely new unit put in and it took no time, I was informed the entire way and given all the information I asked for. The job was perfect, hoses and stuff from house to unit were clean and wrapped and just the entire job when he left was clean and left better then it was before he got there. Thank you to cooks heating and air for making this process a painless enjoyable one. Shout out to your tech Mitch for just being a stand up guy and just nice person!!! 5 star!!!!"

"I walked into our office building this morning and had no heat. I called Cook's Heating and Cooling and they came out within 30 minutes. They fixed our heat quickly and were very professional. I will only be using them from now on!"

"Great choice for our HVAC needs!!! If anyone has any HVAC needs or is unhappy with their current relationship I can highly recommend Cook's Heating and Cooling out of Rural Hall. It's a well accredited family owned and operated business that provides that personal touch. They were prompt, thorough and easy to get a hold of. They were willing to negotiate and got me the best price that I could find among several quotes, installing my new heat pump quicker than any of the others. Thanks Cook's!"

"We had a great experience with Cook’s recently. We had what turned out to be a small inexpensive fix to our AC issue. They sent someone out the next day. He was very professional and wore all the protective gear (mask, gloves)to help avoid contact during the Covid outbreak. We will definitely use them again if we have another problem."