Sight and Sound by Design LLC 488 Lancaster Estate Road, Fort Mill, SC 29707

"My experience with John at Site and Sound has been awesome. He gave us excellent service and great prices on our equipment. His customer service has been very professional and prompt. John has been great to work with. He is highly experienced in his field. Would highly recommend him to anyone"

"This has been my experience with John Gardner the owner of Sight and Sound by Design, LLC. Price is reasonable, technical ability is okay, follow up service is awful to none. In the Spring of 2021, we had John Gardner install a 7-camera security recording system. He redid our theatre system, replaced three tv’s and installed a motion tv mount system. A Sonos audio system was installed in the house, the porch, and the pool house. A mesh network was installed. Five advanced technology tv remote systems was installed. Totaling around $16,000.00. We had a couple issues a week after the install. He came back and corrected it. He told us to call with any issues, and he would walk us through it over the phone. We had multiple issues several months after the installation, he never answered his phone or email messages, and never contacted us back. The other issue with him was having to pay a deposit before the work began, which is understandable. Before the work was completed, he wanted more money, which we refused to pay. When the work was completed, we paid him all that was due. When a person pays that amount of money, you would think the contractor would provide good customer service for future work. We will never use him again."

"100% John is super knowledgeable, polite and responsive. We are grateful to know such a talented A/V Technician."

"Sight and Sound by Design and specially the owner, John Gardner are excellent!!! I found John and his company through Nextdoor app. He had excellent reviews, so I called him. From our first conversation, I was very impressed with his knowledge, but more importantly, he was willing to work with my current system, and with us to upgrade to current technology, where needed. John helped us, “cut the cord close” With spectrum. In place of that we now stream through YouTube TV and it is flawless and easy to use. He updated our Wi-Fi with a mesh router infrastructure (glad to be in 2023 technology) and installed new Apple TVs on all TVs (at our request, in order to keep the remotes the same and the end user experience as simple as possible) and did I mention… Cut the cord from spectrum and save about $200 a month!!! He also tweaked the audio on our Dolby 7.1 and 5.1 home theater surround systems. We could not be more pleased! John was super easy to work with, he was very responsive, and I felt like he is reasonably priced for a superior job. I would highly recommend John Gardner if you need any home audio video services."

"I highly recommend Sight and Sound by Design for all audio/video needs! He has setup my systems in 3 rooms, but most importantly my basement project where he set me up with a crazy good system. The owner, John, is professional and very reasonable when it comes to pricing. Most important though, when it comes to setting up your “man cave” right you need someone that has great ideas to help with recommendations based on years of experience, is high quality, and is meticulous when it comes to doing the job right. He makes sure you have all that you want and need! EVERYTHING was done perfect and had me on cloud 9 once the project was complete!! Then there is the customer service aspect, which I can tell you I have never had a better experience. I have had issues that have popped up, none to do with John but due to things like me changing cable companies where they messed things up, but I never worried because over the last 2 years since the job has been completed John has always been there to help when I’ve had an issue someone else caused! I can’t recommend John and his company Sight and Sound by Design in Fort Mill, SC enough! Truly amazing!!!"