Davron Auto Repair & Collision 2425 Broadway, Buffalo, NY 14212

"I would like to give them "0" stars and report them. This company will not allow anyone from my family to retrieve MY MOTHER'S BURIAL ASHES from this car. The costs are egregious and criminal and will take some time, however holding my mother's remains hostage is unconscionable and just horrific. Merry Christmas to this STATE CHOSEN TOW COMPANY. New State Thruway Authority Davron Towing, Joanne Mahoney and Governor Kathy Hochul should be ashamed of themselves!!!!!!!"

"It’s 11/11 at 10:40pm on the 290 highway. I am driving in the left lane and one of your tow truck drivers is behind me, getting extremely close. He then turns on his lights? So I get over to let him pass. As soon as he passes me, he gets over into the middle lane in front of me and slows down. He turns off his lights. I’m confused. So I get back into the left lane- he then tries to get back over in front of me but he almost hit me. He was beside me in the same lane, almost like he’s trying to drive me off the road. I had to break and pull over to avoid him hitting me. This was terrifying and EXTREMELY dangerous for a tow truck driver driving a COMPANY vehicle to be acting in such a way for zero reason. Oh and by the way, after he almost hit me, he gets all of the way over to the right lane to take an exit, flipping me off while doing so. So what was the point of switching lanes back and forth? To try and prove a point to me? For what? I made sure to remember the company name on his vehicle so I can write this review as a warning because I would never want my vehicle on the back of this tow truck. Whoever this driver was needs to be help accountable. I’m just a 25 year old on my way home from a long day at work. Do better with your hiring of drivers please."

"Honestly the tow driver was so helpful!! He provided me with so much information to help get my disabled vehicle off the side of the interstate with NO COST to me! I am very pleased with how my bad situation was handled. Gave me a piece of mind!"

"My car Was impounded by buffalo and sent here. When I came to see my car and get the price plus everything I need to get it out I asked to grab a few things from it and they let me. I then noticed damage on the front right passenger bumper and fender. I went back and asked about it politely because mistakes do happen. They immediately went defensive saying they didn’t do that so I then showed them the damage which they still denied any wrong doing. (They even went to the back bumper pointing out some scratches the previous owner made) They even said how their cameras are connected to the Cheektowaga police station as this is their impound lot also. I told him I have a picture of it on the tow truck with no damage to the fender and to check the cameras as I will be back the next day to get my car out. The next day they handed us a paper to sign that there was no damage to the car and when I said “there is damage” he said “we fixed it” they didn’t. They tried to. But if they didn’t do it what try to fix it? They wouldn’t let us take the car unless we signed so we had to but I have photos of it all. It don’t look as bad but there is now terrible buff marks and scratches down to the metal that will make the fender rust so I had to go out and get touch up paint just to try and preserve it until I can find 1k to get it fixed properly. Why do our police use the Worst rated company to do there work? Everyone I’ve shared this with has had their own horror stories about them. Don’t come here!!"

"I wish I could leave zero stars! My tire was about to fly off of my car due to negligence from an auto shop that did work to my car the previous week. The tow driver took pictures of my vehicle and tried to send them to me but the messages did not go through. Auto shop where my car is dropped off to calls and says the car was damaged more by the tow driver putting it on the truck. When I called to get a hold of the driver and get my pictures resent, I was told it was behind me and the auto shop, the pictures of my car were deleted, and that they will not help me out any further and hung up the phone on me. Such a blatant admittance of fault by deleting the pictures and the absolute worst customer service of refusing to help a customer and hanging up on them."