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The Premier Handyman
5901-A Chapman Highway, Knoxville, Tennessee, United States
About the The Premier Handyman
The Premier Handyman is a trusted general contractor located at 5901-A Chapman Highway in Knoxville, Tennessee. With years of experience and a commitment to quality workmanship, they offer a wide range of handyman services to meet all of your home improvement needs. From minor repairs to major renovations, their team of skilled professionals is dedicated to providing top-notch service and exceeding customer expectations. Whether you need help with plumbing, electrical work, carpentry, or any other home improvement project, The Premier Handyman is your go-to source for reliable and affordable service in the Knoxville area.
Photos of The Premier Handyman
5901-A Chapman Hwy, Knoxville, TN 37920, United States
Opening hours of The Premier Handyman
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Premier Handyman
"I have taken a prolonged period of time to write this review so that it could be factual and not written from emotion. Companies and individuals considering contracting with this handyman company should be cautious. I contracted with them to remove the popcorn from my ceilings and make them smooth. I also contracted with them to put primer on the ceilings. At first everything seemed fine, but when I went to take down the light fixtures from the ceilings so that they could be painted the primer in all but 1 room peeled. I also had peeling when supports were set against the ceiling for a new window to be installed. I consulted with several other contractors about the situation and they are all in agreement that either (1) it was paint that was placed on the ceiling, (2) the ceilings were not properly cleaned and excessive dust (there is beyond excessive dust in my home that they never cleaned up) created an issue with the primer bonding to the ceiling properly or (3) when they mudded the ceiling they did not leave sufficient time for the mud to dry before priming the ceiling and thereby caused a trapped moisture layer which caused the issue. Regardless the result was the same. When I reached out the owner of the company I was told that he would come patch the places. The issue I had with that was that every reputable contractor I spoke with had the same solution. The ceilings had to be peeled, left so the mud could fully dry, possibly reapplying some mud, re-sanded in places, cleaned and a special product had to now be applied so that future primer would stick and I would not have the issue again. When this was advanced to the owner he became very rude, tried to bait me into a verbal fight and stated that he had done nothing wrong. He refused to fix the issue outright stating I had created the problem and caused damage because I had started to peel the paint back. I am now in contact with the contractor's board and filing a complaint against his company for faulty work. I also had to pay to have the ceilings properly repaired which resulted in excessive cost. All that being said, I believe it is important to speak up when a company will not stand behind nor properly fix their mistakes. I would not want anyone else to have the same kind of nightmare that I have had. For anyone interested, I would watch the response. I expect the owner to be aggressive yet again at the truth being exposed. (Post note: As you can see from the response this company, the owner continues to deny any wrongdoing. What you will see in his reviews is that when something goes wrong it is the clients fault and his only offer is a "patch job" not a proper fix. It is always someone else's fault. And, when pushed to fix his mistake properly he simply blames others and walks away. He said he absolutely would NOT fix it properly. Unfortunately, this owner, even months later, still refuses to take responsibility for a faulty job. There was no "scaping" of the ceiling as I was accused. The primer peeled off in sheets that were 2 feet by 3 feet. Properly applied primer would not peel the tiniest bit much less huge sections like that. Sadly, it took less than 10 minutes to peel the entire ceiling. If it was as simple as a light fixture caught on paint/primer it would not extend to an entire ceiling. I also have seen blatant lies in the response. I in no way discussed any “walls” nor did I speak of “paint.” As I discussed, they were paid to prime the ceilings. Primer should NOT peel. Lastly, there is a lie that I asked them no to clean to save “big money.” This never happened. Yet, I will leave the lies at his door as he will have to account for them someday and they are not my responsibility. As I stated in my initial comment it is important to know who you are dealing with before you go into a contract with someone. For small jobs that don't matter this company may be okay but for important things they are not. Homeowners beware!)"
"I called this company because some of the great reviews about Kenny and Corey. Corey came to the house to evaluate my situation. He fixed my gutter no charge. Wow I was impressed. He sent Kenny out to recaulk 5 of my windows. Wonderful job. I called him about a month ago to install a ceiling fan 25ft in the air. He said no problem we could do it. Now I will admit I only ha e Tuesday and Thursday and Friday avaliable. Corey said no problem we will get it done. He text me 1 day and said I'm sending the guys out to work. Then he text back and said I'm sorry I forgot it's not a Tuesday, Wednesday, or Friday. That was a month ago. I have called 2 times left 2 voice-mails and text 2 times no response. Cory Knows I have alot of jobs for them and he seemed nice and honest. Not sure why Premier Handyman Ghosted me. Paid my bill on time and never argued about it. Was excited to keep them coming. Thought I had found a company that was honest and good for a change."
"They were very helpful with the estimate and willing to look closely for the specific work we needed. They did a great job with the flooring install, and did clean, professional work. The prices were good as well. Definitely will keep working with them for future needs in our home!"
"I highly recommend this company if you are looking for fair pricing and timely service. I had called Cory to get quote on a few things I needed done around the home and he was very quick to answer and set up a time to come out. He was able to give me a quote on the spot and even pointed out some issues I missed that could be addressed if needed. The guys that came out to do the work were able to come two days earlier then schedule and they were timely, very professional and patient with us. They also had no issue explaining what they were doing and kept us inform. They asked our opinions on everything after they finished to make sure we were happy with the outcome. I am very happy with everything and will using this company for any future repairs that might pop up! Thank you guys for everything!"
"Moving my daughter from her apartment to a house and had several items to install and assemble. Was only in town for the weekend. Corey responded quickly and was the only one willing to schedule on a Saturday. Kenneth was my installer and I cannot say enough great things about him. He was on time, so nice and had a great attitude. We ran into some difficult challenges and when I was ready to give up - he was determined and patient, completing everything perfectly. The custom bed was especially hard - and ran into unexpected issues w the Roman shades - but Kenneth figured them out. I recommend Corey and his team - especially Kenneth."
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