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Strong Memorial Hospital Emergency Room
601 Elmwood Avenue, Rochester, New York, United States
About the Strong Memorial Hospital Emergency Room
Strong Memorial Hospital Emergency Room is a leading healthcare institution located at 601 Elmwood Avenue in Rochester, New York, United States. As a premier emergency room facility, we provide top-notch medical care and services to patients in need of immediate attention. Our dedicated team of medical professionals is committed to delivering high-quality care with compassion and expertise. With state-of-the-art technology and a focus on patient-centered care, Strong Memorial Hospital Emergency Room is a trusted destination for individuals seeking emergency medical treatment.
Photos of Strong Memorial Hospital Emergency Room
601 Elmwood Ave, Rochester, NY 14642, United States
Reviews of Strong Memorial Hospital Emergency Room
"The staff left my mom in a corner in the waiting room for hours unattended and refused to help her go to the bathroom even though the reason for her visit was because she had a seizure-like episode and could not walk or stand on her own. I had to force a nurse to help ME take her to the bathroom, and I didn't even get paid for doing THEIR job, if you can please go to a walk-in clinic before attempting to go through this hell yourself."
"My dad was sent to the hospital to rule out a mini-stroke. Despite being exceptionally busy, the staff was professional, caring, and compassionate. My family and I appreciate how hard the doctors, nurses, and support staff are working to take care of their patients."
"The beds were in the hall head to foot. The nurses spent a lot of time sitting and chatting. Laughing and some foul language. They were not attentive at all. Just did very little to comfort patients. Even though my husband was bleeding and it was getting on the floor, no one cleaned it up. I did it."
"I have a lot of mixed feelings about my experience here. Let me start by saying the wait times are NOT the fault of the staff, but rather the administration for choosing to overwork and underpay their staff, and the vast majority of the issues with my nearly 24 hours at Strong were due to staff being stretched too thin. I came in around 3-330pm after being referred by one of the UofR urgent care places in the area, having severe abdominal pain and nausea/vomiting. About a 15min wait in the Henrietta one, by the way, which was really nice. Sat in the waiting room for about an hour before being admitted to "the tent", which appears to be some sort of semi permanent structure for the emergency department to deal with patients. "The tent" had something like 40-50 little 5x5 "rooms" which were basically cubicles with privacy curtains. If I had only been in that room for a few hours like most of the people around me, it probably would've been fine, but by hour 12 I was deeply uncomfortable in the poorly cushioned reclining chair. There were also no real bathrooms, you had to go outside and into a trailer-like bathroom. They gave me a button to call the nurse but it either didn't work, or the nurse was too busy dealing with all the other people they were in charge of to answer it. I overheard someone say there were 3 nurses for the probably 50 rooms. So whenever I finished something I was supposed to do and call the nurse, I ended up having to wait for him to come down the hallway. Thankfully the pain medicine came pretty early on so I was fairly good to just sit and wait. Everything took at least an hour to do. I saw the attending Dr for probably a total of five minutes the entire time I was in the tent. Someone would come in, need something from me or wheel me away for a test, and an hour or two later I'd get an update. Just being wheeled back from Imaging to the tent took something like 45 minutes. Again, not the staff's fault, but really frustrating. I was there from 430pm to about 5am for them to: do bloodwork and urinalysis, have some ultrasounds done, have a CT scan done, check the CT scan results multiple times by multiple different people, and then finally bring me to the surgery department. Once I got out into the main hospital, everything seemed much more relaxed and everyone didn't seem nearly as overwhelmed. Both times I was in Imaging everyone was so fantastic. The surgery department I finally got an actual bed with an actual door that blocked noise, and I was able to get some sleep before surgery, but it took a long time to get there. Recovery & discharge was super smooth and I was out of there a few hours after I woke up from surgery. Anyway if you find yourself with appendicitis be prepared for a wait, but that's probably true of any of the hospitals in the area which is not a good thing. Do better, Rochester. No wonder hospital staff are going on strike."
"We were at the Strong ER yesterday. Although the wait was long, there was absolutely nothing the staff could do, as there were just so many people and so few rooms. Once we were checked in, they took nothing but the best care of my mother. They were thorough, friendly, and kind. Dr. Brian Blyth and RN Olivia are true assets to Strong and Rochester. They made our experience so much less stressful and were so comforting and compassionate. We cannot say enough positive things about these two wonderful individuals. Thank you for taking care of my mom and the community!"
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