Nuan Xin Rice Roll 5901 8th Avenue, Brooklyn, NY 11220

"Poor and rude customer service. The cashier got my order wrong twice and I kept correcting her but she ignored me. Then I had to reorder again and do this whole refund process because she got the order wrong. She was rolling her eyes and giving an unpleasant attitude. When I got my order she made all my rice rolls spicy when I never mentioned spicy. Rice rolls were okay, with minimal fillings with the majority being rice. It could be better. Extremely disappointed and annoyed with the customer service."

"Great hole in the wall located near 8th avenue. Highly recommend ordering in advance and picking up as parking is your typical street parking experience. Delicious food, great value for your money, friendly and efficient staff. I’ve already had food from here more than 5 times and I’d still continue to return. It’s so healthy and filling. CASH ONLY."

"**Important, they take only cash here.** It's a good place for a snack if you're in need of one. The location is small and cramped, with about five people working furiously behind the counter, moving product. The cashier also helps with cooking, so it can look pretty hectic. The front area is able to fit maybe eight people, squished elbow to elbow, and the menu options are displayed on boards above the counter. They also have special items on smaller boards for things like healthy drinks and seasonal specials. There is no air condition, so it is rather sweltering in the summer to order in person. The menu is pretty exhaustive, with many options of meats and vegetables you would want on a rice roll. Their rice rolls come with nori, sort of like a futomaki, but with cooked fillings. They have some interesting options like crab salad and duck. For drinks, they have fruit teas, milk caps, and bubble tea, in addition to healthy options like black tea or traditional Chinese brews (like a pumpkin option). I wanted to just try something so I got the black pepper beef roll. The wait time was okay. Service is barebones and quick to just take your order and then turn to work on something else in a flurry of activity. They crank out orders sometimes in piecemeal, so you need to be aware of what you got and check your receipt. My wait time was not that bad, but it felt longer than I expected. I saw that they had pre-made items ready for stuffing, so I wondered why it took as long as it did. When I got my item and ate it outside, I saw that it was more than just beef, which might explain the wait time? The roll comes with sticky purple rice, which was made to a very good consistency, being softer but chewy. The nori was completely soft by now. The black pepper flavor was not fragrant but you can taste it at least. There were also some green onions, lettuce, and a little bit of pickled vegetable. Overall, it was filling enough, but the flavor was very lacking. Very little of the beef had any beefy flavor due to there being more vegetables, and the black pepper was also very weak. The roll itself was bursting with rice, which isn't necessarily a bad thing. It was a bit messy, but they gave plenty of napkins. Overall, it's not a bad joint to grab a small bite to eat, though it is probably filling enough as a meal for some."

"My husband absolutely loves this place. The rice rolls are really different and very simple. One roll can fill you up really good. Don't order their drinks though. Didn't have any good experience with their drinks."