Party City
1816 Galleria Boulevard, Charlotte, NC 28270
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM
Photos
Location & Phone number
1816 Galleria Blvd, Charlotte, NC 28270, United States
About the Business
Party City is a vibrant and lively institution located at 1816 Galleria Boulevard in Charlotte, North Carolina. As a one-stop shop for all things related to parties and celebrations, Party City offers a wide range of products including clothing, food, home goods, and party supplies. Whether you are planning a birthday bash, a holiday gathering, or a special event, Party City has everything you need to make your party a success. With a vast selection of decorations, costumes, balloons, and more, Party City is the perfect destination for all your party needs. Visit us today and let us help you turn your party dreams into reality!
Reviews
"First, let me say the 3 star rating has nothing to do with the employees. They are amazing. 5 stars for them. The store is freezing. No heat at all. Party city should be ashamed to make the employees work in those conditions. Fix the heat. Plus the store looks old. No matter how hard the employees clean it still looks old and it needs a remodeling. Out of all the party city's in and around Charlotte this one is in the worst condition and by far has the best and most knowledgeable people. So, do something to help them out. Start with giving them some heat."
"Excellent Customer Service - On Saturday, Dec. 9, 2023. I went to pick up my balloon order and realized I had made a mistake. The manager on duty saved the day by assisting me in finding a solution and then swapping out the balloons."
"If I could give zero stars I would. I went Into party city to try and get a return for a costume I bought yesterday that was too big on me. The guy at the register said last day for returns was the 24th. They have a policy about seasonal items however nobody notified me of this policy and I found out AFTER I bought the costume. The guy didn’t want to give me a refund even though no where in the store is this policy written and on their website when you go to the return policy if you don’t scroll all the way day you won’t see what the policy is for seasonal items. I bought this costume yesterday meaning I had no opportunity to return It if it was too big. I tried it on within 24 hours of buying and they didn’t give me an option to return it My only options were to exchange or get store credit and I did not want to do either. I want my money back that I work hard for. Do better , and tell people about policies. I tried also to get help on their website in a chat and nobody helped me. I will never shop at a party city again. I WANT MY MONEY BACK"
"It's been a while since I had been to party city and was shocked to see not a lot of options for Halloween costumes. This was my second location that day looking for a mask with no luck. There were plenty of parking and curbside parking in front of the store. I guess with everything being online, most big box stores today don't carry a lot of inventory."
"I ordered helium balloons today and already one of them is deflated. I placed instructions on how to arrange the bouquet and it was done incorrectly. Also the length of the the string was almost waist level."
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