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Novant Health Pediatric Endocrinology - Midtown
201 Queens Road, Charlotte, North Carolina 28204
About the Novant Health Pediatric Endocrinology - Midtown
Novant Health Pediatric Endocrinology - Midtown is a specialized medical center located in Charlotte, North Carolina, United States. Our team of expert doctors and healthcare professionals is dedicated to providing top-quality care for children with endocrine disorders. We offer comprehensive services to diagnose, treat, and manage a wide range of pediatric endocrine conditions, including diabetes, growth disorders, and hormonal imbalances. Located at 201 Queens Road, our facility is equipped with state-of-the-art technology and a child-friendly environment to ensure the best possible experience for our young patients. Trust Novant Health Pediatric Endocrinology - Midtown for compassionate and personalized care for your child's endocrine health needs.
201 Queens Rd, Charlotte, NC 28204, United States
Opening hours of Novant Health Pediatric Endocrinology - Midtown
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Novant Health Pediatric Endocrinology - Midtown
"After my sons diagnosis, we showed up to our appointment we’d waited 2 months for and they said it didn’t exist. Every time I reached out for help/questions I was ignored or treated rudely. The person in charge of office staff apologized twice, once at my appt, and once later over the phone after my messages had gone unanswered again for two weeks. And when I finally spoke to the doctor he made some changes, well it did not help at all, so I reached out again. He called the next day and said “glad you answered because I’m going on vacation in 30 minutes” … which sounds a lot like hurry it up, this isn’t important to me. And then as he talked at me at 80mph (and as if I’m looking at the same computer screen as he was) he finished with “I can’t make you understand” so I said enjoy your vacay, I’ll find a new dr. It was Dr. Rohrs and the amount of stress, confusion, and helplessness I felt the entire span of time I dealt with him and this office was absolutely not worth it, and not fair to my son who is just trying to learn how to navigate life with a new diagnosis. Absolutely pathetic behavior from all staff."
"We have been going coming here since my teen son was diagnosed with T1D in Jan 2021. We love his NP and she has been patient waiting for him to come to terms with his diagnosis. She gives practical advice to get him to work towards good numbers and he really flourished under her care."
"My daughter has been seen here the last few years for her Hashimotos. We did not like the traveling endocrinologist we saw before as she dismissed my concerns and was pretty apathetic to my daughter's symptoms. But! We saw Alyce Berger in October of 2022, and we could not be happier to have her on my daughter's team of doctors! She listens, is compassionate, and takes time to educate patients and parents. She is a strong patient advocate!! She caught my daughter's Type 1 diabetes before it turned into an emergent situation, and we finally have her thyroid well managed! We feel so fortunate to be at this office and to see this provider!"
"They do not place patients first. We have had so many issues I asked my GP (who we love) to take over care for my daughter’s hypothyroidism. Multiple times, bloodwork orders were not sent to the lab, and when we arrived for bloodwork 2-weeks pre-appointment as required, no order was on file. We live 30 min from the nearest lab, my daughter is in school and we work full time. Multiple trips, delays and calls to the office to resolve lab order submission errors had a significant impact on my entire family. The office also didn’t check lab results timely, refused to refill a prescription until they had reviewed lab results, and when they did submit the prescription, it was submitted incorrectly, requiring hours of my time with Caremark to identify the error (provider submission), creating stress as my daughter’s medicine was dangerously low by that point (weeks of delays), and pay expedited shipping due to the office’s delays. If you can, avoid this practice. If you cannot, double check every thing they do and ensure you have at least 6 weeks of medicine on standby for delays and error corrections. This practice has managed to take an already stressful situation learning how to manage a new condition and exacerbate it times 10."
"My son sees Leslie Thompson for type 1 diabetes and I could not ask for a better Nurse Practitioner. If I email her 10 times a day she emails back 10 times a day. She takes her time, is caring and very thorough. We met her when my son was in ICU (he is fine now) but it was the scariest experience of our lives. Leslie helped us feel better and understand all that was going on. I highly recommend her."
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