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Wilmington Internal Medicine
2215 Canterwood Drive, Wilmington, North Carolina 28401
About the Wilmington Internal Medicine
Wilmington Internal Medicine is a trusted healthcare institution located at 2215 Canterwood Drive in Wilmington, North Carolina. Our team of experienced doctors specializes in providing comprehensive internal medicine services to patients in the area. From routine check-ups to managing chronic conditions, our dedicated staff is committed to delivering personalized care and promoting overall well-being. Visit us today to experience quality healthcare in a welcoming and professional environment.
2215 Canterwood Dr, Wilmington, NC 28401, United States
Opening hours of Wilmington Internal Medicine
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Wilmington Internal Medicine
"Doctors might be okay, but the office is run abysmally enough to never warrant a visit. Was on hold to make an appointment, someone picked up and hung up while I began to inquire about scheduling one. Check out the other recent reviews, they're on point. Avoid like the plague they probably propogate in their facility."
"I bought my daughter here and we waited well over a hour just to get called back. The waiting room filled up and emptied out a few times. They appear to be very unorganized and do not have good customer service. I would not recommend this practice to anyone. I should have been more cautious since they have such a poor review rating."
"I love Mathis, NP - went with her to new practice. This office staff is lacking in professionalism and ability - and possible staffing issues. I was on hold for 24 minutes just to ask a question. Totally unprofessional person answering the phones. Since I moved practice, they have made it where I can no longer access my records and they want to charge $45 to send my medical records (of less than 6 months of visits) to new practice. I talked with several medical professional and they have not heard of this type of charge to send from practice to practice. Small practice, which drew me to it, but then their challenges of office staff is severely lacking. Get your records from portal before you request them officially - or you won't get them without paying. Guess they are not making enough otherwise to keep practice profitable."
"I would not recommend to take yourself or loved one to this practice. I took my daughter for her hospital follow up appt. She is/was very sick and they turned us away because they do not take UHC after we had given them the card several visits ago. I told them she was very sick after a 29 day hospital stay and this was a hospital follow up and the staff just shrugged their shoulders, My daughter was very sick with a UTI from a cath she has had for 4 weeks and was having a medication reaction, we even offered to pay out of pocket for her to be seen, because of how sick she was and they still turned her away. It's all about the dollar. Also the blond with braids was very smug and confrontational and kept smirking as if this was humorous. I would ashamed to work in a practice that does not care more about the sick than to laugh and think this was humorous instead of devastating. My 27 year old daughter almost died 4 weeks ago and you just send her out the door in need of medical care. They did not even ask the office manager or physician what they should do with such a sick person. We have still yet to be able to get an appt with a PCP at this time. So my daughter will most likely go down hill over time and it will be because no care was given when needed. I am appalled that this practice is still open. Very unprofessional and not a caring bone in the staffs body. Wendy Young use to be the office manager and things were done in a much more professional manner and they need to get it together. Shame on all of you."
"The front desk is always very friendly and helpful. The medical assistants are great and accomodating. Even the office manager walks around and greets the patients, she is very personable. I've seen Ms. Jones, she is super nice and very knowledgeable. This is a great office, they do not treat you like a number like some of the other offices around Wilmington. They treat you like a person, I would definitely recommend them if you are looking for an internal medicine doctor."
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