Gerber Collision & Glass 6824 County Road 68, Hornell, NY 14843

"My wife arrive for her Insurance claim estimate and was asked to reschedule to Monday morning after already taking off work. She said she could wait for a lift to be available. Instead of having her wait, she was directed to drive the front of her car onto some rocks while the guy looked under the car and took some pictures. He then reported to the Insurance company that he found no evidence that the deer caused the problem to the muffler. He did not submit all the pictures that he showed my wife which had the evidence. I had to submit my own photos of clear evidence. I wouldn't have wrote the review, chalking it up to being overbooked, but it appears to be vindictive by not submitting the proof and claiming the damage wasn't caused by the deer because we didn't want to reschedule and take another day off of work."

"These guys are great! We had an unfortunate incident with our Tesla Model 3 where the front bumper came apart after tapping the side of our garage door while backing out. Even though this location wasn't able to order Tesla parts, Al let us bring the car in and they were able to piece it back together for us so that it was drive-able. They did this for us as a courtesy and really helped us out of a jam. Very much appreciated!!"

"They worked closely with me and the insurance company without any major glitches. They always called me at least twice a week to keep me updated on the progress of the work. The end result turned out beautiful. I would recommend them to anyone who needs body work on their own vehicle, I rate them at A+."

"Can't tell you about the quality of their work yet. I dropped off 2 vehicles of mine damaged in a wind storm over 37 days ago and 1was just started and the other is not getting started for another 2 weeks. Was told that I would have one back in less than a month, be lucky to see it in two months"